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Is Chipotle Leveraging AI to Reengage Lapsed Customers?
ZACKS· 2026-02-18 18:40
Key Takeaways CMG is expanding AI tools to personalize outreach and re-engage less-frequent users.Chipotle uses data analytics to tailor offers through its loyalty and mobile platforms.CMG aims to lift digital sales and member visit frequency with targeted engagement.Chipotle Mexican Grill, Inc. (CMG) is expanding its use of artificial intelligence within its digital platform, with a focus on strengthening customer engagement. The company stated that AI-driven tools are being used to support personalized co ...