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移动被吐槽没网没打上卡,已非首现故障!曾致游戏无法登录
Nan Fang Du Shi Bao· 2025-08-13 08:48
Core Viewpoint - The article highlights ongoing network issues faced by China Mobile users, particularly in Beijing, with multiple instances of service disruptions affecting app accessibility and user experience [1]. Group 1: Recent Network Issues - On August 13, 2025, Beijing Mobile users reported problems accessing various apps and mini-programs, leading to widespread concern [1]. - In March 2025, a severe network failure at China Mobile prevented users from logging into several NetEase game products, prompting a response from NetEase acknowledging the issue [1]. - In October 2024, China Mobile's Guangdong branch experienced a system failure that affected users' ability to log into the official app and perform transactions, which was attributed to an abnormal load balancing device [1]. Group 2: Company Responses - Following the August 13 incident, China Mobile's customer service issued an apology and stated that the issue was resolved after emergency troubleshooting [1]. - NetEase also expressed regret for the inconvenience caused by the March network failure and confirmed that services were restored after urgent communication with China Mobile [1]. - The Guangdong branch of China Mobile similarly apologized for the disruptions caused by the October 2024 system failure and confirmed that services were fully restored shortly after the issue was identified [1].