Financial Data and Key Metrics Changes - Total revenue for 2023 reached RMB 5.1 billion, representing a year-on-year increase of 15.6% [26] - Gross profit decreased by 28.4% year-on-year to RMB 738 million, with a gross profit margin declining from 30.2% to 18.7% [26][27] - Adjusted EBITDA grew by 160.6% year-on-year to RMB 556 million, primarily due to increased GPV and fee rates in one-stop payment services [27][44] Business Line Data and Key Metrics Changes - One-stop payment services achieved a GPV growth of 29.2% year-on-year, reaching RMB 2.9 trillion, with 9.2 million active merchants, a 13.3% increase [16][17] - In-store e-commerce services saw a GMV increase of 30% to surpass RMB 4.3 billion, with gross profit margin improving to 80.3% [19][20] - Merchant solutions revenue rose by 17.2% in 2023 to RMB 363 million, with active merchants exceeding 1.6 million, a 30.8% increase [21][22] Market Data and Key Metrics Changes - The company expanded its international presence, serving over 5,000 merchants in Singapore, including well-known brands like Rolex and Starbucks [10][58] - The company established Epay Singapore and Epay America to facilitate global expansion and cross-border transactions [9][19] Company Strategy and Development Direction - The company focuses on increasing commercialization efforts, maintaining compliance, and growing market share through SaaS digital solutions and digital marketing [6][7] - The strategy includes enhancing digital marketing capabilities and integrating payment solutions to strengthen merchant relationships [20][21] - The company aims to expand its overseas market presence, particularly in Southeast Asia and North America, while exploring new fintech opportunities [51][58] Management's Comments on Operating Environment and Future Outlook - Management highlighted the resilience of small and medium-sized offline merchants as a key driver of growth amid China's economic recovery [5][13] - The company is optimistic about leveraging AI technology to enhance operational efficiency and reduce costs, with a focus on future revenue generation [12][41] - Management expressed confidence in achieving breakeven in 2024 through improved fee structures and increased merchant penetration [36][61] Other Important Information - The company scored 54 in S&P Global ESG ratings and A- in corporate sustainability indices, reflecting its commitment to ESG initiatives [24][52] - The establishment of an ESG committee aims to oversee the company's sustainability efforts and support small merchants [24][54] Q&A Session Summary Question: Details on in-store e-commerce and traffic digital marketing strategy - The company has repositioned itself as an all-traffic merchant service provider, enabling merchants to operate across multiple platforms and enhancing digital marketing capabilities [32][34] Question: Impact of AI technology on business operations - AI technology has improved coding efficiency and content generation, with over 50% of in-store e-commerce content now generated by AI [40][41] Question: Growth drivers of the payment business and competitive advantage - The growth in GPV is driven by targeting small merchants in resilient industries, expanding distribution channels, and increasing monetization through improved fee rates [49][51]