Core Viewpoint - Krispy Kreme is undergoing a turnaround focused on profitability, closing underperforming stores, refranchising operations, and improving cash flow, but challenges remain in achieving sustainable growth and profitability [1][5][13] Group 1: Business Model Challenges - Krispy Kreme's capital-intensive business model, which involves owning and operating a significant number of its stores, presents a major obstacle to sustainable profits [3][4] - The company struggles to deliver operating profits compared to larger peers like McDonald's, which benefit from asset-light, franchise-heavy models [4][5] - Efforts to refranchise and outsource logistics are underway, but these changes carry execution risks and may not lead to improved margins [5][9] Group 2: Operational Execution Risks - The recent closure of 960 underperforming locations may enhance profitability but could also limit the company's market reach and consumer visibility [6][9] - There is a risk of overcorrection if the company cuts too deeply or grows too cautiously, potentially undermining brand momentum [7][9] - The hub-and-spoke logistics model, while scalable, faces challenges from rising costs in fuel, labor, and distribution, which could impact margins [8][9] Group 3: Market Trends and Competition - Increasing health consciousness among consumers, particularly younger demographics, poses a challenge for Krispy Kreme's indulgent product offerings [10][12] - Competition in the affordable indulgence sector is intensifying, with peers like Tim Hortons and Starbucks expanding their dessert offerings, alongside local shops with innovative products [11][12] - Krispy Kreme's recent menu expansion to 16 flavors indicates an attempt to adapt, but flavor innovation alone may not suffice to counteract shifting consumer preferences [12]

Financial Data and Key Metrics Changes - Adjusted EBITDA grew 17% year over year to $40.6 million, more than double the second quarter [15][17] - Net revenue for the quarter was $375.3 million, reflecting a 1.2% decline compared to last year, primarily due to the sale of a majority stake in Insomnia Cookies [17][18] - Free cash flow was positive at $15.5 million, with operating cash flow of $42.3 million during the third quarter [20][21] Business Line Data and Key Metrics Changes - U.S. segment organic revenue declined 2.2%, impacted by the exit of approximately 600 unprofitable doors [18][19] - International markets saw organic revenue growth of 6.2%, driven by Canada, Japan, and Mexico [19] - Market development segment organic revenue declined 5.3%, with adjusted EBITDA at $12 million, up 930 basis points year-over-year [20] Market Data and Key Metrics Changes - The U.S. market experienced a sequential increase in average weekly sales to $617 per door, an 18% increase due to door optimization [19] - International segment adjusted EBITDA increased by $0.4 million, or 1.7%, to $23.2 million, marking the first year-over-year growth in four quarters [19] Company Strategy and Development Direction - The company is focused on refranchising, improving returns on capital, expanding margins, and driving sustainable U.S. growth [6][23] - Plans to restructure the joint venture in the Western U.S. to reduce ownership to a minority stake, aiming to use proceeds for debt reduction [6][7] - Emphasis on leveraging existing assets and reducing capital intensity, with a significant reduction in CapEx spending planned for 2025 [7][8] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the turnaround plan, highlighting early progress in reducing net leverage and improving profitability [15][22] - The company is mindful of continued consumer softness but remains focused on deleveraging the balance sheet and capital-light franchise model [21][22] - Positive consumer response to specialty donut campaigns and a successful Halloween campaign reinforces confidence in long-term growth [34][46] Other Important Information - The company plans to fully outsource U.S. delivery by 2026, which is expected to provide more predictable costs and operational improvements [38] - A refresh of the everyday donut menu was announced, responding to consumer demand for variety while maintaining focus on core products [42][43] Q&A Session Summary Question: Continued strong trends in international markets for Q4 - Management confirmed ongoing strong momentum in international markets, particularly in Mexico and Japan, with growth expected to continue [26][27] Question: Learnings from U.S. expansion for international markets - Management highlighted the importance of the hub-and-spoke model and the learnings from U.S. expansion as they enter new international markets [28][29] Question: U.S. demand environment in Q3 - Management noted that exiting underperforming doors contributed to a small revenue decline but significantly improved EBITDA and cash flow, with a focus on high-volume, profitable doors [32][33] Question: Cost expectations and Q4 EBITDA outlook - Management expects sequential improvement in EBITDA for Q4 and positive cash flow, although specific guidance was not provided [35][55] Question: Implications of fully outsourcing U.S. delivery - Management indicated that outsourcing will lead to more predictable costs and operational improvements, reducing exposure to casualty losses [37][38] Question: Expanded core menu lineup - The menu refresh was prompted by consumer demand for variety, balancing choice with operational efficiency [40][42] Question: Competition and consumer spending trends - Management emphasized the strength of the brand and its unique position in the market, focusing on delivering exceptional donut experiences [45][46] Question: Changes in distribution network strategy - Management is focused on expanding convenience and access to the brand in high-traffic locations, having exited low-traffic doors [48][49]

Financial Performance and Key Metrics - In Q1, net revenue was $375.2 million, reflecting continued growth through the omnichannel model, offset by the sale of Insomnia Cookies [22] - Organic revenue declined by 1%, largely due to expected consumer softness in a challenging macro environment [22] - Adjusted EBITDA was $24 million with a margin of 6.4%, impacted by the sale of Insomnia Cookies and costs associated with U.S. nationwide expansion [22][24] - Adjusted earnings per share were negative $0.05 in Q1, a decline from the prior year driven by expected lower revenue and EBITDA [27] Business Line Performance - U.S. segment organic revenue declined by 2.6%, with adjusted EBITDA declining to $15.9 million due to softness in the retail segment and operational inefficiencies related to a cybersecurity incident [23][24] - International markets saw organic revenue growth of 1.5%, led by strong results in Canada [24] - In the Market Development segment, organic revenue grew by 2.7% due to franchise business expansion [25] Market Data and Key Metrics - Average revenue per door per week (APD) was $587, down from the same period last year, reflecting a shift in customer mix [24] - Points of Access grew by 6.3%, indicating expansion in Australia with Kohl's and BP [24] Company Strategy and Industry Competition - The company is focused on profitable U.S. expansion and capital-light international franchise growth, aiming for 100,000 points of access [6] - The strategy includes paying down debt, generating positive cash flow, and pursuing only profitable growth based on sustainable revenue streams [6][29] - The company is reassessing its partnership with McDonald's to ensure a profitable business model before further expansion [14][60] Management Commentary on Operating Environment and Future Outlook - Management acknowledged the challenging macro environment and the need to prioritize financial flexibility and deleveraging the balance sheet [21][29] - The company expects to deliver positive operating cash flow in 2025 as it continues to reduce capital intensity and improve working capital [28] - The prior full-year outlook has been withdrawn due to macroeconomic softness and uncertainty around McDonald's [31] Other Important Information - The company has decided to discontinue the quarterly dividend to allocate capital towards debt repayment [29] - A new Minneapolis hub is under construction, retrofitting an existing building to save 20% in capital and real estate costs [17] Q&A Session Summary Question: How is the company thinking about CapEx given the current changes? - The company is focused on strengthening the balance sheet and becoming more disciplined in capital allocation, investing only in high-return projects [35][36] Question: Was the decision to pause McDonald's expansion made by the company or McDonald's? - The decision was made collaboratively with McDonald's, ensuring that profitable growth is prioritized before further expansion [60] Question: How aggressive will the company be in pruning underperforming locations in the U.S.? - The company could exit as much as 5% to 10% of doors in the U.S. network to drive profitable growth [40][41] Question: Can you explain the refranchising process for international markets? - The company is looking for the right partners to grow the business in a capital-efficient way, with proceeds used to pay down debt [42][43] Question: What was the impact of the cybersecurity incident on operations? - The $5 million inefficiency related to the cybersecurity incident was expected and is now behind the company, allowing for improved operational efficiency [53] Question: Why was there a pause in the McDonald's rollout? - Sales initially started strong but dropped below expectations after local marketing efforts, prompting the need to ensure profitable growth before further expansion [60]

Financial Performance and Key Metrics - In Q1 2025, net revenue was $375.2 million, reflecting a decline of 1% in organic revenue due to consumer softness in a challenging macro environment [22][27] - Adjusted EBITDA was $24 million with a margin of 6.4%, impacted by the sale of Insomnia Cookies and costs associated with U.S. nationwide expansion [22][26] - Adjusted earnings per share were negative $0.05, a decline from the prior year driven by lower revenue and EBITDA [26] Business Line Performance - U.S. segment organic revenue declined by 2.6%, with adjusted EBITDA dropping to $15.9 million due to softness in the retail segment and operational inefficiencies related to a cybersecurity incident [23][24] - International markets saw organic revenue growth of 1.5%, led by strong results in Canada, while the Market Development segment grew organic revenue by 2.7% [24][25] Market Data and Key Metrics - Average revenue per door per week (APD) was $587, down from the previous year, reflecting a shift in customer mix due to the introduction of McDonald's [24] - Points of Access grew by 6.3%, indicating expansion efforts in Australia and Canada [24] Company Strategy and Industry Competition - The company is focused on profitable U.S. expansion and capital-light international franchise growth, aiming for 100,000 points of access [6][17] - A strategic shift includes prioritizing debt reduction, generating positive cash flow, and pursuing only profitable growth based on sustainable revenue streams [6][28] - The partnership with McDonald's is being reassessed to ensure a profitable business model before further expansion [12][13] Management Commentary on Operating Environment and Future Outlook - Management acknowledged the challenging macro environment and the need to focus on profitable growth while simplifying operations [6][31] - The company has withdrawn its prior full-year outlook due to macroeconomic softness and uncertainty around the McDonald's partnership, but expects Q2 revenue between $370 million and $385 million [30][31] Other Important Information - The decision to discontinue the quarterly dividend was made to allocate capital towards debt reduction [28] - The company is actively pursuing refranchising opportunities in international markets to strengthen its balance sheet [17][28] Q&A Session Summary Question: How is the company thinking about CapEx given the current changes? - The company is becoming more disciplined in capital allocation, focusing on strengthening the balance sheet and investing in high-return projects [34][35] Question: Was the decision to pause McDonald's expansion made by the company or McDonald's? - The decision was made collaboratively with McDonald's, focusing on ensuring profitable growth before further expansion [37][38] Question: How aggressive will the company be in pruning underperforming locations? - The company could exit 5% to 10% of doors in the U.S. network as part of its focus on driving profitable growth [40][41] Question: What is the process for refranchising international markets? - The company is looking for the right partners to grow the business in a capital-efficient way, with proceeds used to pay down debt [42][43] Question: Was the $5 million inefficiency related to cybersecurity expected? - This was anticipated in the guidance, and the company is now operating more efficiently post-incident [53] Question: What is the status of sales per hub being down 2%? - The decline is attributed to consumer softness in retail channels and a planned reduction in discount days [56][57] Question: Was the pause in McDonald's expansion a quick decision? - The company believes in making decisive actions to ensure profitable growth, working closely with McDonald's to improve sales and simplify operations [62][63]

Financial Performance - Krispy Kreme's organic revenue decreased by 1% in Q1 2025[37, 78] - Adjusted EBITDA significantly declined by 58.8%, from $58 million in Q1 2024 to $24 million in Q1 2025[38] - Adjusted EBITDA margin decreased by 670 basis points, from 13.1% in Q1 2024 to 6.4% in Q1 2025[39] - Adjusted EPS decreased from $0.07 in Q1 2024 to $(0.05) in Q1 2025[57] - Net leverage ratio increased from 4.2x in Q1 2024 to 6.1x in Q1 2025[59] Segment Performance - U S segment organic growth declined by 2.6%[42] - International segment organic growth increased by 1.5%[48] - Market Development segment organic growth increased by 2.7%[53] - U S net revenue decreased from $295.9 million in Q1 2024 to $236.5 million in Q1 2025[42] - International net revenue decreased from $124.8 million in Q1 2024 to $119.6 million in Q1 2025[48] - Market Development net revenue decreased from $22 million in Q1 2024 to $19 million in Q1 2025[53] Strategic Actions - The company is focusing on profitable U S expansion and international franchising[7] - The company plans to de-leverage the balance sheet and pursue sustainable, profitable growth[9]