Core Insights - LoanCare has introduced two new enhancements, Paid in Full Monitoring and RateTrak, to its digital retention tools aimed at improving client retention and providing critical loan payoff intelligence [1][4]. Paid in Full Monitoring - This subscription service, part of LoanCare Analytics™, offers detailed insights into loans that have been paid in full, including reasons such as home sales or refinancing [2]. - The service tracks the movement of loans, identifying if they have refinanced away from the client, and categorizes retained loans by interest rate, month of payoff, and state [2]. - It provides valuable insights into competitive risks and opportunities, enhancing clients' retention strategies [5]. RateTrak - RateTrak is an interactive tool that allows homeowners to set desired interest rates or monthly payment goals, alerting them when rates decline [3]. - This feature encourages proactive engagement from clients with homeowners who are likely to consider refinancing [3]. Digital Retention Tools - Both enhancements are part of LoanCare's comprehensive suite of digital retention tools designed to help clients leverage data and analytics for better decision-making [4]. - The tools include private-labeled customer communications and self-service digital experiences through the Homeowner Portal and My LoanCare Go app [4]. Strategic Advantage - The new features are positioned as strategic advantages for clients, enabling them to optimize portfolio performance without competing for customer relationships [5].