PresentationJohn Ronan KennedyBarclays Bank PLC, Research Division Okay. We're going to get started. Good morning, everybody, and welcome to day 1 of the 43rd edition of our Barclays Industrial Select Conference. I'm Ronan Kennedy. I'm a proud member of Barclays Business Information and Professional Services team, Manav's team BIPS as we're affectionately referred to. And I do the business services side of the coverage for Manav, which includes a host of names, including Cintas who we just heard from, Ecola ...