This article is based on interviews with multiple Dickey's franchisees and Denning Petersen, Dickey's senior vice president of revenue. The names of two Dickey's franchisees have been withheld to prevent possible corporate retaliation. A third franchisee, David Boisture, who is an area director with the brand, spoke with Restaurant Dive in an interview arranged by Dickey’s PR team. Restaurant Dive corroborated the information supplied by the anonymous franchisees with interviews with three other operators w ...