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BEN Expands into Hospitality with AI Concierge
Globenewswire· 2025-05-15 10:00
Core Insights - Brand Engagement Network Inc. (BEN) has entered the hospitality sector by partnering with Seven Visions Resort & Places, The Dvin, to deploy its AI-powered Concierge AI Agent, aiming to redefine luxury guest experiences [2][5][7] Company Overview - BEN is an innovator in AI-powered customer engagement, focusing on delivering secure, intelligent, and scalable solutions across various industries, including life sciences, automotive, and retail [11] - The company utilizes its proprietary Enterprise Language Model (ELM™) and Retrieval-Augmented Generation (RAG™) architecture to enable personalized interactions [11] Industry Impact - The collaboration with The Dvin marks BEN's strategic expansion into the hospitality industry, which is expected to set a new standard for AI-enhanced luxury experiences [2][5] - The initiative will begin with a two-phase pilot, starting with a 24/7 Concierge AI Agent, followed by a Reservation AI Agent, both powered by BEN's modular iSKYE platform [4] Strategic Significance - The Dvin owner, Artak Tovmasyan, emphasized the importance of trust and speed in adopting BEN's technology, highlighting the potential to redefine luxury service [7] - The partnership aims to demonstrate the versatility of BEN's AI platform in a high-service environment, showcasing its capability to enhance customer experience [7]