Workflow
ServiceNow's software
icon
Search documents
ServiceNow CEO denies AI companies are threatening enterprise software: 'They don't do what we do'
CNBCยท 2025-10-29 22:52
Core Insights - ServiceNow CEO Bill McDermott emphasized that artificial intelligence (AI) will not render enterprise software obsolete, highlighting the necessity of integrating with major hyperscalers to enhance their offerings [1][3] - The company provides essential software solutions for various industries, including asset management, operations, and security, which are critical for complex functions, particularly in sectors like financial services [2][3] - McDermott dismissed concerns that AI could replace systems of record, asserting that AI's effectiveness is limited when applied in siloed environments, and that it requires a cross-functional approach [3] Company Developments - ServiceNow proposed a five-for-one stock split to attract more retail investors, indicating a shift in focus beyond institutional investors [4] - Following a strong earnings report that exceeded expectations, ServiceNow's shares experienced a more than 4% increase in extended trading [4]