Core Insights - ServiceNow is planning to establish an AI-focused office in West Palm Beach, Florida, as part of its expansion strategy in the Southeast region [1] - The new facility will be referred to as an "AI Institute" and will include a customer engagement center, an educational hub for AI certification, and a startup accelerator [2] - The office is expected to open in 2028 and will contribute to the growing corporate presence in West Palm Beach, joining firms like BlackRock and Goldman Sachs [2] Company Expansion - ServiceNow will occupy up to 200,000 square feet in a new Related Ross office building [4] - The state of Florida has provided a $15 million development package, with West Palm Beach offering an additional grant of up to $2 million [5] - The establishment of the office is projected to create approximately 850 new jobs by 2030 [6] Financial Performance - ServiceNow reported $10.97 billion in revenue last year and currently employs around 27,000 people globally [6]