Core Insights - Shenandoah Telecommunications Company (Shentel) is upgrading its network in Radford, Virginia, to provide 100% fiber-to-the-home internet service with speeds up to 5 Gbps [1][4] - The upgrade aims to enhance broadband service reliability, availability, and speed for both residential and business customers [2][4] - Shentel's fiber network spans 17,700 miles, enabling high-speed, low-latency internet and additional services like phone, video, and Whole-Home Wi-Fi [3][6] Company Overview - Shentel provides broadband services through advanced fiber optic and cable networks across eight states in the eastern United States [6] - The company offers a variety of services, including broadband internet, video, voice, high-speed Ethernet, dark fiber leasing, and managed network services [6] Customer Benefits - Customers will experience symmetrical multi-gig internet speeds, facilitating fast downloads, uploads, and reliable online activities [4][9] - Current customers can upgrade to the new fiber network at no additional cost as construction is completed in their area [4] - Shentel emphasizes local customer service with real-time support, avoiding third-party call centers [9]