Smart Community and Smart Operations Solutions for the Rental Housing Industry QUARTERLY EARNINGS UPDATE Q4 and Full Year 2025 Vision 2028 March 4, 2026 In addition to disclosing financial results that are determined in accordance with GAAP, SmartRent also discloses certain non-GAAP financial measures in this press release, including EBITDA, Adjusted EBITDA and Core Revenue. These financial measures are not recognized measures under GAAP and should not be considered in isolation or as a substitute for, or s ...

Financial Performance - Q4 2024 total revenue was $354 million, a 41% year-over-year decrease, primarily due to lower volumes in Units Shipped and New Units Deployed[11, 14] - Full year 2024 total revenue was $1748 million, a 26% year-over-year decrease, also due to lower New Units Deployed[15] - Q4 2024 SaaS revenue grew 17% year-over-year, reaching $516 million[11, 19] - Full year net loss was $(329) million[11] - Full year Adjusted EBITDA improved to $(99) million from $(192) million in the prior year, reflecting operational efficiencies[11] - The company repurchased approximately 30 million shares for $51 million in Q4, with $216 million remaining in the authorized program[21] - Cash reserves as of December 31, 2024, were $143 million[11, 21] Operational Metrics - Units Deployed grew by 12% year-over-year, reaching approximately 809K units at the end of 2024[11, 17] - Q4 SaaS ARPU improved from $550 in the same quarter of the prior year[11] - Customer Net Revenue Retention was 111% as of December 31, 2024[17] - Customer Churn was 007% as of December 31, 2024[17] Strategic Initiatives - The company welcomed Shane Paladin as the new CEO to lead the next phase of growth and accelerate the SaaS transformation[18]