Core Insights - The article expresses a negative sentiment towards StubHub's user experience post-merger with Viagogo in early 2020, indicating a decline in service quality [1]. Company Analysis - StubHub's initial public offering (IPO) is being approached with skepticism due to perceived deterioration in user experience since the merger [1]. Industry Context - The article reflects on the broader implications of mergers in the ticket resale industry, suggesting that such consolidations may not always lead to improved customer satisfaction [1].