Core Insights - TeleVox has launched the Planned Outreach Program to enhance patient engagement for small practices, addressing the outreach gap in patient care [1][3] - The TeleVox Practice Edition platform has been recognized as the "Best Practice Management Solution" in the MedTech Breakthrough Awards, showcasing its effectiveness in improving healthcare delivery [1][5] Product Features - The Planned Outreach Program includes prebuilt, specialty-specific campaigns and templates for seasonal and recurring care needs, allowing practices to proactively plan outreach [2] - Features such as the Annual Campaign Planning and Smart List Builder facilitate targeted communication by leveraging past appointment data and patient contact lists [2] - Communication can be delivered via SMS or IVR, ensuring convenience for patients, while follow-up features help re-engage non-responsive patients [2] Market Impact - The Planned Outreach Program aims to democratize access to advanced engagement technology for small practices, enabling them to provide proactive care similar to larger health systems [3] - By improving patient follow-up care, such as vaccinations and annual checkups, the program is expected to enhance patient health outcomes and increase practice revenue [3] - The platform reduces manual tasks for staff, improving operational efficiency and allowing for a more personalized patient care experience [3] Company Background - TeleVox is part of WestCX within West Technology Group and has been recognized for its innovation in digital patient relationship management [5] - The company serves over 7,000 healthcare organizations, including hospitals and community health centers, focusing on effective patient engagement and communication [5] - TeleVox integrates its solutions with electronic health records (EHR) to support automated, personalized interactions with patients [5]

OMAHA, Neb., May 12, 2025 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, today announced that Practice Edition has been selected as winner of the "Best Practice Management Solution" award in the 9th Annual MedTech Breakthrough Awards program conducted by MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies, and products in the global digital health and medical technology mar ...