Core Points - TPG Telecom reported a customer death linked to the inability to make emergency calls on its network due to outdated software on a Samsung device [1] Group 1 - The incident highlights potential risks associated with outdated software on devices used within the telecommunications network [1] - TPG Telecom's network failure to facilitate emergency calls raises concerns about service reliability and customer safety [1] - The company may face scrutiny regarding its network infrastructure and customer support in light of this incident [1]