THE TOTAL RETAIL LOSS PLAYBOOK 6-Step Guide To Cutting Waste, Combating Fraud, and Driving Operational Excellence. Introduction Retail loss prevention is often misunderstood. Many assume it's only about stopping shoplifters or dishonest employees, but that's just one piece of the puzzle. In some industries, up to 80% of losses come from non-fraud sources, such as damaged goods, food waste, process breakdowns, and supply chain inefficiencies—issues that often go unnoticed. Total retail loss prevention takes ...