Financial Data and Key Metrics Changes - The company reported a strong performance in Q3, with adjusted operating profit exceeding $50 million for the first time, standing at $50.7 million, and adjusted net profit at approximately $51.4 million, reflecting a year-on-year growth of 33% in adjusted diluted EPS [20][21] - The adjusted margin for air ticketing was $107.9 million, showing a year-on-year growth of 20.4% in constant currency, with international air ticketing now accounting for about 43% of the adjusted margin [17][18] - The hotels and packages segment recorded a volume growth of 20.3% year-on-year, while gross booking value growth was more moderate at about 15.9% due to a reduction in GST rates impacting pricing [18][10] Business Line Data and Key Metrics Changes - The air ticketing business experienced a mixed performance, with domestic daily departures growing by 2% and 5% year-on-year in October and November, but declining by 5% in December due to new flight duty rules [8][17] - The accommodation business, including hotels and holiday packages, saw a strong demand driven by leisure travel, with the highest-ever check-ins recorded on December 25 [9][10] - The bus ticketing business witnessed strong growth, aided by festive travel, with inventory addition buoyant throughout Q3, crossing 45,000 daily schedules [13] Market Data and Key Metrics Changes - The company noted that over 45% of Myra users are from tier-two cities and beyond, indicating a growing penetration into smaller markets [5] - The corporate travel business is also witnessing strong growth, with active corporate customers on MyBiz increasing to over 77,500, compared to 64,000 in the same quarter last year [14] Company Strategy and Development Direction - The company is focusing on leveraging AI to enhance customer experience across all aspects of the travel journey, from planning to post-sales support [4][6] - A one-stop-shop strategy is being implemented to meet all travel-related needs, with the recent launch of tours and activities, providing access to over 200,000 bookable activities [7] - The company aims to improve its product relevance and effectiveness through proprietary data and AI-driven insights [5] Management Comments on Operating Environment and Future Outlook - Management expressed confidence in the Indian travel market's expansion, driven by economic, social, and technological factors, despite temporary disruptions [3][4] - The company anticipates that the disruption in flight operations will stabilize, with a return to positive growth in domestic air traffic expected in the upcoming quarters [16][46] - Management highlighted the importance of maintaining direct traffic to the company's platforms amidst emerging competition from AI tools in travel planning [56] Other Important Information - The company has repurchased approximately $41.5 million worth of shares during the quarter as part of its capital allocation strategy [21] - The integration of the travel expense management platform Happay has been completed, enhancing the company's corporate travel offerings [14] Q&A Session Summary Question: Can you break down the hotel segment growth by premium and budget segments? - The standalone hotel room nights grew by 20.6%, with the non-premium segment growing at about 23% year-on-year, while margins remained stable at about 17.7% [24][25] Question: What is the underlying margin for the growth in ancillary services? - The growth in ancillary services has been strong, with various new services being added, contributing to overall growth, but specific margins were not disclosed [30] Question: How should we think about normalized growth in the hotel business? - The GST rationalization has impacted growth, but the company expects growth to normalize and potentially return to previous levels over the next four quarters [39][43] Question: What is the outlook for domestic air traffic growth given the capacity cuts by IndiGo? - The company expects domestic air traffic to stabilize and return to positive growth, albeit at a modest rate, as supply issues are resolved [46][47] Question: How is Myra performing since its launch? - Myra has seen significant growth in interactions, with 50,000 daily interactions and a quality score of 3.9, indicating positive user engagement [50][51] Question: What are the implications of AI tools like Google and ChatGPT for the company? - The company views AI as an opportunity rather than a threat, focusing on enhancing its own AI tools while maintaining direct traffic to its platforms [56][57]

Financial Data and Key Metrics Changes - The company reported a strong performance in Q3, with adjusted operating profit reaching $50.7 million, marking a year-on-year growth of 20.4% in constant currency [17][20] - The adjusted net profit was approximately $51.4 million, with adjusted diluted EPS growing by about 33% year-on-year [20] - The adjusted operating margin improved from 1.76% to 1.82% of gross bookings compared to the same quarter last year [20] Business Line Data and Key Metrics Changes - The air ticketing segment saw an adjusted margin of $107.9 million, with international air ticketing now accounting for about 43% of the adjusted margin [17] - The hotels and packages segment recorded a strong volume growth of 20.3% year-on-year, driven by leisure travel demand and a reduction in GST rates for hotel rooms priced under INR 7,500 [18] - The bus ticketing business achieved an adjusted margin of $42.4 million, reflecting a year-on-year growth of over 26.1% in constant currency [19] Market Data and Key Metrics Changes - Domestic air market growth was impacted by new flight duty rules, leading to a year-on-year decline of 5% in daily departures in December [8] - Despite disruptions, the company managed to capture demand through other transport modes, indicating resilience in the overall travel market [3][8] - The company reported strong growth in international travel, which presents significant opportunities for expansion [8] Company Strategy and Development Direction - The company is focusing on leveraging AI to enhance customer experience and streamline operations, with the AI model "Mira" now handling over 50,000 conversations daily [4][5] - A one-stop-shop strategy is being implemented to meet all travel-related needs, including the recent launch of tours and activities, providing access to over 200,000 bookable activities [7] - The company aims to deepen penetration into tier-two cities, with over 45% of Mira users coming from these areas [5] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the recovery of the Indian travel market, driven by economic, social, and technological factors [4] - The festive season and long weekends have fueled demand, reinforcing the trend of increased spending on travel among Indian consumers [3] - Management acknowledged the impact of regulatory changes on operations but remains optimistic about future growth opportunities [16] Other Important Information - The company has repurchased 0.55 million shares for approximately $41.5 million as part of its buyback program, which totaled about $46.1 million for the quarter [21] - Cash equivalents at the end of the quarter stood at over $800 million, allowing for continued investment in growth capabilities [21] Q&A Session Summary Question: Can you break down the growth in the standalone hotels segment by premium and budget segments? - The standalone hotel room nights grew by 20.6%, with the non-premium segment seeing stronger growth at about 23% year-on-year, while margins remained stable at around 17.7% [24][25] Question: Can you quantify the underlying margin for the growth in ancillary services? - The growth in ancillary services has been strong, with various new services being added, contributing to overall growth, but specific margins were not disclosed [30] Question: What is the outlook for hotel revenue growth given the recent slowdown? - The slowdown is attributed to GST impacts, but management expects growth to normalize over the next four quarters [39][43] Question: How will the disruption in domestic air traffic affect future growth? - Management anticipates a return to positive growth in domestic air traffic, with estimates suggesting a 1-2% year-on-year growth in the upcoming quarter [46] Question: What is the feedback on the AI tool "Mira" and its competition? - "Mira" has shown promising growth, with a significant increase in interactions and quality scores, and management views the rise of AI tools as an opportunity rather than a threat [49][53]

Financial Data and Key Metrics Changes - The company reported an adjusted operating profit of $50.7 million, marking the first time it exceeded $50 million in a quarter, with an adjusted net profit of approximately $51.4 million, reflecting a year-on-year growth of 33% in adjusted diluted EPS [18][19][20] - The adjusted operating margin improved from 1.76% to 1.82% of gross bookings year-on-year, indicating better profitability despite disruptions [18][19] - The gross booking value (GBV) growth was about 15.9%, which was impacted by a reduction in the tax component due to GST changes, rather than indicating structural weakness [9][16] Business Segment Data and Key Metrics Changes - The air ticketing segment saw an adjusted margin of $107.9 million, with a year-on-year growth of 20.4% in constant currency, driven by international air ticketing, which now accounts for 43% of the adjusted margin [15][16] - The accommodation business, including hotels and packages, recorded a strong volume growth of 20.3% year-on-year, with standalone hotels growing at 20.6% [15][16] - The bus ticketing business achieved an adjusted margin of $42.4 million, with a year-on-year growth of over 26.1% in constant currency [17] Market Data and Key Metrics Changes - Domestic air market growth was only 0.9% year-on-year, while the company managed to achieve a 2.2% growth, gaining market share to over 31% [15][16] - The company reported strong demand recovery in the Indian travel market, particularly during the festive season, despite temporary disruptions in December due to new flight duty time limitation rules [3][4] Company Strategy and Development Direction - The company is focusing on leveraging AI to enhance customer experience and streamline operations, with the AI model "Mira" now handling over 50,000 conversations daily [5][6] - The introduction of new features, such as end-to-end visa guidance for international flights, aims to improve user engagement and conversion rates [8] - The company is expanding its product offerings, including tours and activities, to provide a comprehensive travel experience for Indian travelers [6][8] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the long-term growth potential of the Indian travel market, driven by economic, social, and technological factors [4] - The company anticipates that the disruption in flight operations will stabilize, with a return to positive growth in the domestic air market expected in the upcoming quarters [44] - Management highlighted the importance of maintaining direct traffic to the platform amidst increasing competition from AI tools in trip planning [51][55] Other Important Information - The company has repurchased approximately $46.1 million worth of shares as part of its buyback program, which is the highest in-market buyback to date [19][20] - The integration of the travel expense management platform Happay has been completed, enhancing the corporate travel offerings [13] Q&A Session Summary Question: Can you break down the growth in the standalone hotels segment by premium and budget segments? - Management noted that the non-premium segment saw stronger growth at about 23% year-on-year, while overall margins remained stable at around 17.7% [22][23] Question: What is the underlying margin for the growth in ancillary services? - Management indicated that the growth in ancillary services has been a continuing trend, with various new services being added to the platform, contributing to overall growth [25][27] Question: How should we think about the normalized growth for the hotel business? - Management explained that the GST rationalization has impacted growth, but they expect to see a return to previous growth rates over the next few quarters [36][41] Question: What is the outlook for domestic air traffic growth given the capacity cuts by IndiGo? - Management expects a return to positive growth in domestic air traffic, albeit at a modest rate, as the industry stabilizes [42][44] Question: How is the feedback on Mira, and how does the company view competition from AI tools? - Management reported encouraging metrics for Mira, with significant user engagement and a focus on trip planning, while viewing AI tools as an opportunity rather than a threat [48][51]