Financial Data and Key Metrics Changes - The company achieved record high revenue of $1.9 billion in 2025, reflecting a 3% growth year-over-year, with a group adjusted EBITDA of $319 million, or 17% of revenue [4][19] - In Q4, consolidated revenue was $411 million, flat compared to the previous year, with adjusted EBITDA of $45 million, or 11% of revenue [19][20] - Experiences segment revenue grew 10% to $204 million in Q4, while full-year revenue reached $924 million, also a 10% increase [23][28] Business Line Data and Key Metrics Changes - Marketplace businesses represented 61% of group revenue in 2025, with experiences expected to contribute over 50% of revenue and roughly 40% of adjusted EBITDA in 2026 [5][6] - TheFork segment revenue grew 18% in Q4 to $57 million, with full-year revenue of $221 million, representing a 22% increase [28][29] - Hotels and other segment revenue declined 15% in Q4 to $151 million, with a full-year decline of 8% to $750 million [29][30] Market Data and Key Metrics Changes - The experiences market is expected to grow by double digits over the next few years, with the online portion growing at 13% from 2019 to 2025 [8][47] - The company reported that repeat bookings are the fastest-growing cohort, comprising the majority of gross booking value (GBV) [24][12] - TheFork's B2B subscription revenue grew significantly, driven by the adoption of higher-priced premium plans by restaurants [16][28] Company Strategy and Development Direction - The company is focusing on becoming an experiences-first company, streamlining legacy offerings while exploring strategic alternatives for TheFork [6][7] - Plans include leveraging AI to enhance customer experience and optimize marketing efficiency, with a goal to simplify operations and improve profitability [14][18] - The company aims to extend its leadership in the experiences market globally and invest in capturing more market share [8][9] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth potential of the experiences market, citing strong demand signals and the ability to exceed market growth rates [47][50] - The company anticipates modest consolidated revenue growth in 2026, driven by a shift towards marketplace businesses, while facing headwinds in legacy segments [36][39] - Management highlighted the importance of repeat customers and the potential for increased profitability through improved marketing efficiencies [24][56] Other Important Information - The company repurchased 6.1 million shares in 2025, reducing share count by approximately 21% since the end of 2024 [34] - Operating cash flow for the full year was $245 million, with free cash flow of $163 million, reflecting strong cash generation capabilities [33] Q&A Session Summary Question: Can you characterize the incremental growth investments in the experiences business? - Management sees the experiences market as attractive and growing faster than other travel categories, with plans to invest in marketing to capture demand [46][47] Question: Regarding experiences margin expansion, why not focus on customer acquisition instead of margin? - Management emphasized the balance between growth and profitability, focusing on marketing efficiencies and repeat customer growth [54][56] Question: Can you elaborate on the AI native MVP launched in Q4? - The AI native MVP aims to enhance personalization and user engagement, leveraging user-generated content to build trust and improve conversion rates [64][68] Question: What are the economics behind traffic from large AI platforms compared to traditional SEO? - Management noted that AI-driven traffic tends to be higher intent, leading to stronger conversions, and they are excited about the growth potential in this area [70][72] Question: How is the geographic expansion for experiences being approached? - The company is focusing on building supply in new markets while also marketing North American experiences in new points of sale [76][80]

Financial Data and Key Metrics Changes - The company achieved record high revenue of $1.9 billion in 2025, reflecting a 3% growth year-over-year, with a 10% growth in experiences and a 22% growth at TheFork, offsetting an 8% decline in hotels and other segments [3][18] - Group adjusted EBITDA was $319 million, or 17% of revenue, with Q4 adjusted EBITDA at $45 million, representing 11% of revenue, which was at the low end of expectations [3][18] - The marketplace businesses represented 61% of group revenue in 2025, up from 59% in 2022, indicating a significant shift in revenue composition [4] Business Line Data and Key Metrics Changes - In the experiences segment, bookings grew 18% in Q4, with gross booking value (GBV) increasing 16% to approximately $980 million [21][22] - TheFork's revenue in Q4 was $57 million, representing an 18% growth, while full-year revenue reached $221 million, a 22% increase [27] - Hotels and other segment revenue declined 15% in Q4 to $151 million, with a full-year decline of 8% to $750 million [29] Market Data and Key Metrics Changes - The experiences market is expected to grow by double digits over the next few years, with the online portion growing at 13% from 2019 to 2025, while the company grew 22% in the same period [8][47] - TheFork's B2B subscription revenue grew at a higher rate, driven by restaurant adoption of premium plans, highlighting strong value [27] Company Strategy and Development Direction - The company is focusing on becoming an experiences-first company, with plans to explore strategic alternatives for TheFork to unlock shareholder value [5][6] - The strategy includes leveraging AI to enhance customer experience and streamline operations, with a goal to simplify legacy offerings while investing in growth areas [5][13] - The company aims to extend its leadership in experiences globally and improve marketing efficiency to drive demand [9][50] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the growth potential of the experiences market, citing strong demand signals and the ability to exceed market growth rates [47][50] - The company anticipates modest consolidated revenue growth in 2026, driven by a shift towards marketplace businesses, while facing structural headwinds in legacy segments [35][41] - Management highlighted the importance of repeat bookings, which are expected to continue being the largest and fastest-growing cohort, contributing significantly to profitability [12][24] Other Important Information - The company has streamlined its corporate structure and made operational choices to focus on travel areas with the greatest long-term opportunity [4] - The company repurchased 6.1 million shares in 2025, reducing share count by approximately 21% since the end of 2024 [34] Q&A Session Summary Question: Can you characterize the incremental growth investments in the experiences business? - Management sees the experiences market as attractive and growing faster than other travel categories, with plans to invest further to drive global leadership [47][50] Question: Why not double down on customer acquisition versus giving back some on the EBITDA margin? - Management emphasized that profitability is driven by marketing efficiencies and repeat cohorts, and they are flexible in balancing growth and profitability [56][57] Question: Can you tell us more about the AI native MVP launched in Q4? - The AI native MVP aims to deliver personalized recommendations and improve user engagement, with early data showing higher engagement compared to previous efforts [66][68] Question: How are you thinking about monetizing user review data? - Management noted that user-generated content (UGC) remains stable and is being leveraged for both internal platforms and partnerships, with AI traffic showing higher intent and conversion rates [71][72]