Core Points - Jersey Central Power and Light (JCP&L), a subsidiary of FirstEnergy Corp., is hosting a free utility assistance event on December 4, 2025, to support households facing financial challenges [1][5] - The Energy Assistance Outreach Team (EAOT) will assist eligible customers in applying for the Universal Service Fund (USF), which aims to lower monthly electric bills for low- to moderate-income households [2][3] - The USF program provides monthly credits to eligible customers and may offer a one-time account balance elimination through the USF Fresh Start Program [3] Event Details - The assistance event will take place from 10 a.m. to 4 p.m. at the Country Lakes Firehouse in Browns Mills, NJ [5] - EAOT team members will be available to help customers with USF applications and provide information on additional bill assistance programs [5][6] Eligibility Criteria - To qualify for USF, a household must have a gross income at or below 60% of the state median income level and pay more than 2% or 4% of its annual income on electricity, depending on whether it uses electric heat [6] Community Partnerships - Various community partners will be present at the event to provide support and answer questions regarding assistance programs [6][7] Company Overview - JCP&L serves approximately 1.1 million customers across multiple counties in New Jersey [8] - FirstEnergy operates one of the largest investor-owned electric systems in the U.S., with a transmission network of about 24,000 miles [8]