Oportun Financial Conference Summary Company Overview - **Company**: Oportun Financial (Ticker: OPRT) - **Industry**: Financial Services, specifically focused on providing borrowing and saving solutions to low to moderate-income individuals - **Founded**: 2005 - **Key Metrics**: - Approximately 8 million loans originated - Over $21 billion in credit extended - 1.3 million members helped to build credit histories [2][3] Financial Performance - **Revenue Guidance for 2025**: Expected to generate $950-$955 million [3] - **Adjusted EBITDA**: Projected between $137-$143 million [3] - **GAAP Profitability**: Achieved for the last four consecutive quarters with $31 million in earnings [3] - **Q3 2025 Results**: - Total revenue: $239 million - Net income: $5.2 million - Adjusted net income: $19 million, with adjusted EPS of $0.39, up from $0.02 last year [18][22] - Originations: $512 million, up 7% year-over-year [18] - Operating expenses: $91 million, down 11% from the prior year [18] Product Offerings - **Unsecured Personal Loans**: Largest and most profitable segment, average loan size of $3,100, average term of 26 months, and weighted average APR of 35.8% [4][5] - **Secured Personal Loans**: Grew approximately 50% quarterly, now representing 8% of the portfolio, with an average loan size of $6,400 and weighted average APR of 34% [5][6] - **Set and Save Savings Product**: Rated highly by Bankrate and Forbes, helping members save an average of $1,800 annually [10][11] Underwriting and Risk Management - **Underwriting Model**: 100% centralized and automated using AI and machine learning, allowing for precise credit and fraud decisions [7][8] - **Credit Performance**: - 30-plus day delinquency rate at the higher end of expectations, leading to tightened credit [12][16] - Median gross income of approved borrowers: approximately $50,000 [14] - Losses on front book loans 700 basis points lower than back book loans [16] Strategic Priorities - **2025 Focus**: - Improving credit outcomes - Strengthening business economics - Identifying high-quality originations [11] - **Referral Program**: Grew 25% to $31 million in Q3, contributing to overall originations [12] Market Position and Outlook - **Target Market**: Low to moderate-income consumers, with a focus on those underserved by traditional credit providers [25] - **Addressable Market**: Expected to remain stable, with a higher number of individuals living paycheck to paycheck [25][26] - **Future Growth**: Anticipated growth through increased marketing efforts without loosening credit standards [26][27] Capital Structure and Liquidity - **Debt to Equity Ratio**: Reduced from 7.3 times to 7.1 times [19] - **Cash Position**: Total cash of $224 million, with $105 million unrestricted [21] - **Interest Expense**: Declined by $3 million sequentially, with ongoing efforts to reduce high-cost corporate debt [20][34] Conclusion - **Key Takeaways**: - Consistent GAAP profitability and improved financial performance - Strong focus on credit discipline and operational efficiency - Positive outlook for growth and shareholder value in 2025 and beyond [22][36]

Core Insights - TransUnion projects a 2.3% year-over-year growth in credit card balances for 2026, marking the smallest annual increase since 2013, excluding the pandemic year of 2020 [1][2][12] - Credit card balances are expected to reach $1.18 trillion by the end of 2026, up from $1.16 trillion in 2025, contrasting sharply with the double-digit growth seen in 2022 and 2023 [2][4] - Delinquency rates for credit cards are forecasted to remain stable, with a slight increase in the percentage of consumers 90 or more days past due (90+ DPD) to 2.57% [3][4][12] Credit Card Market Overview - The forecast indicates a cautious expansion of credit access for riskier consumer segments, with lenders focusing on account management strategies to mitigate delinquency risks [2][3] - Economic pressures, including inflation at 2.45% and a slight rise in unemployment to 4.5% by late 2026, may strain household budgets, yet anticipated Federal Reserve rate cuts could ease borrowing costs [6][12] Delinquency Trends - Delinquency rates across other credit products are expected to see slight increases, with auto loans projected at 1.54% (+3 bps YoY), mortgages at 1.65% (+11 bps YoY), and unsecured personal loans at 3.75% (+1 bps YoY) [10][11] - The growth in serious delinquency rates remains measured, indicating that consumers are managing their finances reasonably well despite economic uncertainties [8][12] Strategic Implications for Lenders - The trends of modest credit card balance growth and stable delinquency rates suggest opportunities for lenders to build deeper relationships with responsible borrowers while maintaining prudent risk management [12]

Company Strategy & Performance - Oportun shifted its focus from growth to profitability, reduced headcount, and streamlined operations due to changing economic conditions in early 2022[7] - Oportun's actions led to improved credit metrics, increased profitability, and a more than doubled stock price over the last 12 months[7] - Oportun is focused on three strategic priorities: improving credit outcomes, strengthening business economics, and identifying high-quality originations[14] - Oportun's strategy is delivering results, with progress on credit performance, expense discipline, and profitability[37] - Oportun achieved an Adjusted EBITDA of $105 million and Adjusted EPS of $0.72 in FY24[19] Findell's Proxy Contest - Findell Capital Management is pursuing a proxy contest to remove Oportun's CEO from the Board[7] - Oportun believes Findell's remaining ideas are not in the best interests of the company or its stockholders[17] - Oportun has concerns about Findell's nominee, Warren Wilcox, and his suitability as a fiduciary[17] - Oportun believes Findell's comparisons to OneMain Financial are misguided, as Regional Management is a more appropriate comparator[47] Board & Governance - Oportun's Board has been actively refreshed over the last several years and is best positioned to oversee the company's strategy[51] - Oportun is reducing the size of the Board, consistent with best practices and Findell's feedback[163]

Financial Data and Key Metrics Changes - The company reported a net income of $9.8 million for Q1 2025, a $36 million improvement year over year, resulting in a return on equity (ROE) of 11% [7] - Adjusted net income increased to $19 million, reflecting a $15 million year-over-year increase, with adjusted EBITDA reaching $34 million, a $32 million increase [7][19] - Total revenue for Q1 was $236 million, down $15 million or 6% year over year, primarily due to the absence of $11 million in credit card revenue from the previous year [16][17] Business Line Data and Key Metrics Changes - Originations for Q1 were $469 million, up 39% year over year, with secured personal loans accounting for 19% of this growth [9][16] - The secured personal loans portfolio grew by 59% year over year to $178 million, representing 7% of the company's total portfolio [12] - Operating expenses were reported at $93 million, down 15% year over year, while marketing expenditures increased by $4 million or 24% [11][18] Market Data and Key Metrics Changes - The annualized net charge-off rate was 12.2%, at the low end of guidance, with a 56 basis point year-over-year decline in the thirty-plus day delinquency rate to 4.7% [8][21] - The company expects a further decline in the thirty-plus day delinquency rate to 4.5% in April [9] - The company anticipates a year-over-year growth in originations in the 10% range for Q2, supported by continued outperformance in secured personal loans [10] Company Strategy and Development Direction - The company is focused on three strategic priorities: improving credit outcomes, strengthening business economics, and identifying high-quality originations [11][12] - The company aims to maintain a GAAP ROE in the range of 20% to 28% over the long term, with adjusted ROE for Q1 at 21% [12][25] - The company is adjusting its underwriting models to better align with current economic conditions, including inflation and unemployment [13][67] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to remain profitable on a GAAP basis for the full year 2025, despite macroeconomic uncertainties [7][27] - The company is taking a cautious approach to originations growth, moderating its full-year outlook to approximately 10% due to current economic conditions [10][52] - Management emphasized the importance of monitoring key economic indicators and adjusting strategies accordingly [13][27] Other Important Information - The company has reduced its debt-to-equity ratio from 7.9 times to 7.6 times quarter over quarter, supported by GAAP profitability and strong operating cash flow [22] - The company has raised approximately $3 billion in diversified financings since June 2023, maintaining strong access to capital markets [23] - The board has decided to reduce its size for improved efficiency and to reflect shareholder feedback [56] Q&A Session Summary Question: Update on online or digital loan application activity versus in-branch - Management noted a small shift of about two points from physical to online applications, indicating stable overall performance [30][32] Question: Strategy for growing secured loans - The secured personal loans book grew 59% year over year, with a focus on presenting both secured and unsecured products to customers [33][34] Question: Comments on competition in the current macro environment - Management believes the competitive environment remains constructive, with rational pricing among competitors [35][36] Question: Impact of app features on customer acquisition costs - Customer acquisition costs remained stable year over year, with a focus on driving awareness of both secured and unsecured products [41][42] Question: Observations on repayment patterns since phasing out physical checks - No unexpected shifts were noted in repayment patterns, with delinquencies showing a downward trend [44][45] Question: Shift towards returning borrowers for originations - Management is pleased with the growth of returning borrowers, which typically have lower acquisition costs and loss levels [46][48] Question: Macro outlook and its impact on originations guidance - The decision to taper originations growth is based on a cautious approach to the uncertain macroeconomic environment [52][53] Question: Operating expense outlook and potential factors for underperformance - Management is focused on maintaining discipline in operating expenses, with some marketing dollars pushed to the second half of the year [54][55] Question: Decision to shrink the size of the Board - The Board's decision to reduce its size was based on efficiency and shareholder feedback [56]