Financial Data and Key Metrics Changes - Net income increased by 77% year on year, reaching BRL 2.1 billion, driven by financial asset bifurcation, lower amortization from the extended concession agreement, and interest and monetary correction from the reversal of legal accruals [5][6] - EBITDA growth was supported by price increases and disciplined cost control, with a year-on-year contribution of approximately BRL 200 million from changes in legal claims management [4][6] - CapEx totaled BRL 3.6 billion in Q2 2025, a 178% increase year on year, indicating a strong commitment to infrastructure investment [5][9] Business Line Data and Key Metrics Changes - Volume growth contributed 3.5%, with 1.5% from new connections for water and sewage, and a 2% increase in consumption despite lower temperatures [2][3] - Average prices rose by 5% due to tariff adjustments, although a decline was noted in June due to a 1% tariff decrease [2][3] - The removal of discounts for large clients resulted in an average price increase of 47% compared to Q4 2024 [3] Market Data and Key Metrics Changes - The company reported a significant reduction in complaints about water shortages by 18% and water leaks by 23% quarter over quarter [10] - The introduction of smart metering technology is expected to enhance operational efficiency and customer service [11][60] Company Strategy and Development Direction - The company’s strategy focuses on three priorities: meeting new concession agreement challenges, raising operating standards, and boosting financial efficiency [8][9] - The CapEx execution is accelerating, with a backlog of BRL 35 billion across 542 projects scheduled for completion by 2029 [9] - The company aims to enhance customer experience through technology-driven initiatives, including a new customer service channel via WhatsApp [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the company’s transformation and progress towards universalization targets, with over 1.3 million people gaining access to water and 1.4 million to sewage treatment [14][82] - The company is focused on balancing efficiency gains with annual targets amidst a heated demand for services in São Paulo [77][78] Other Important Information - The company is ahead of schedule on its 2425 U factor targets, with water units target already met and significant progress in sewage collection and treatment [5][6] - The leverage remains under control, with net debt to adjusted EBITDA at 1.9 times, reflecting a strong balance sheet [6] Q&A Session Summary Question: Details on OpEx performance and future expectations - Management highlighted that the efficiency program is crucial for sourcing funds for investments, with personnel expenses reflecting voluntary dismissal plans [20][21] - The impact of social tariff evolution was discussed, with BRL 170 million invested in discounts for vulnerable populations [26][27] Question: Universalization CapEx and project completion - Management confirmed that the company is on track to meet sewage connection targets, with 15 projects in the northern metropolitan region of São Paulo expected to deliver 500,000 connections by year-end [33][34] Question: General and administrative expenses - The negative BRL 50 million expense was attributed to a reversal of provisions, with expectations for future levels discussed [44][45] Question: Increase in delinquency rates - The increase was attributed to prior settlements with delinquent customers and the removal of discounts, with expectations for a change in delinquency profile in Q3 [54][55] Question: Smart metering agreement details - The company has partnered with Vivo for the rollout of smart meters, which will enhance operational efficiency and customer service [58][60] Question: Tariff review process and public disclosure - Management clarified the timeline for the tariff review process and the importance of public hearings for stakeholder input [62][66]

Financial Data and Key Metrics Changes - Net income increased by 77% year on year, reaching BRL 2.1 billion, driven by financial asset bifurcation, lower amortization from the extended concession agreement, and interest and monetary corrections from legal accrual reversals [4] - EBITDA growth was supported by price increases and disciplined cost control, with a significant contribution from legal claims management strategies [3][4] - Average prices rose by 5% due to tariff adjustments, while volume growth contributed 3.5% to revenue [1][2] Business Line Data and Key Metrics Changes - The company saw a 1.5% increase in new connections for water and sewage, contributing to overall volume growth [1] - The removal of discounts for large clients resulted in an average price increase of 47% compared to Q4 2024 [2] - Personnel expenses fell by 10.3% year on year, despite a 5.5% increase from collective bargaining, largely due to a reduction in headcount [3] Market Data and Key Metrics Changes - The company reported a 2% increase in consumption during the quarter, despite slightly lower temperatures in São Paulo compared to the previous year [1] - The approval of an 18-month extension for subsidies to vulnerable clients is expected to impact future revenue dynamics [2] Company Strategy and Development Direction - The company is focused on three strategic priorities: regulatory compliance, improving operational standards, and enhancing financial efficiency [9] - CapEx totaled BRL 3.6 billion in Q2 2025, a 178% increase year on year, with a total backlog of BRL 35 billion across 542 projects scheduled for completion by 2029 [4][10] - The company aims to increase treatment capacity by 68% across its top sewage treatment plants [5] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in meeting universalization targets and improving service quality while balancing efficiency gains with operational demands [78][83] - The company anticipates continued improvements in operational metrics, including reductions in complaints and water leaks [11] - Management highlighted the importance of ongoing investments and strategic initiatives to enhance customer service and operational efficiency [9][12] Other Important Information - The company has submitted data for the 2024 Regulatory Asset Base (RAB) and expects feedback by September, with final tariff adjustments to be effective January 1, 2026 [6] - The company has implemented a smart metering initiative in partnership with Vivo, aiming to replace 4.4 million meters by 2029 [59] Q&A Session Summary Question: Can you provide details on OpEx performance this quarter? - Management noted significant reductions in all cost lines, attributing this to efficiency programs and voluntary dismissal plans [20][21] Question: What is the impact of the social tariff evolution? - Management explained that the company invested BRL 170 million in discounts for vulnerable populations, which will be compensated in future tariff cycles [26][27] Question: Can you clarify the CapEx for universalization? - Management confirmed that while the target of 1 million new sewage connections is challenging, they are on track to meet it by the end of the year [30][34] Question: What are the reasons for the increase in delinquency rates? - Management attributed the increase to the removal of discounts and tariff increases, which affected customer billing [54] Question: Can you elaborate on the smart metering agreement? - Management detailed a partnership with Vivo for smart meter rollout, emphasizing the importance of a single point of contact for accountability [59] Question: What is the timeline for the tariff review process? - Management clarified that the final tariff adjustment will be disclosed in December, with a public hearing expected regarding the new methodology [62][68]