Webex AI Quality Management/QM
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Cisco Enhances Webex Customer Experience with AI, Global Market Expansion
Yahoo Finance· 2025-10-13 12:44
Group 1 - Cisco Systems Inc. is recognized as a promising stock under $100, with significant updates to its Webex Customer Experience portfolio announced on September 30 [1] - The enhancements include the integration of advanced AI, expansion of industry integrations, and initiation of global market expansions [1] - A new feature, Webex AI Quality Management/QM, is set for general availability in Q1 2026, allowing supervisors to manage their workforce from a single platform [2] Group 2 - The Momentum design system in Webex Contact Center is currently available, providing a modern interface for agents and supervisors [3] - Cisco plans to launch Webex Contact Center services in India and expand Webex Calling with dedicated data centers in Mumbai and Chennai, targeted for Q2 2026 [3] - Cisco operates globally, designing and selling technologies that enhance internet security and insights across various regions including the Americas, Europe, and Asia [4]