Wyndham Hotels & Resorts (WH) Q2 2025 Earnings Call July 24, 2025 08:30 AM ET Company ParticipantsMatt Capuzzi - SVP - IRGeoffrey Ballotti - President & CEOMichele Allen - CFO & Head - StrategyDavid Katz - Managing DirectorBrandt Montour - Director - Equity ResearchDany Asad - DirectorLizzie Dove - VP - Equity ResearchMichael Bellisario - Managing DirectorC. Patrick Scholes - Managing Director - Lodging & Leisure Equity ResearchDaniel Politzer - Executive Director, Equity Research - Gaming and LodgingIsaac ...

Wyndham Hotels & Resorts (WH) Q2 2025 Earnings Call July 24, 2025 08:30 AM ET Speaker0would now like to turn the call over to Mr. Matt Capuzzi, Senior Vice President of Investor Relations. Please go ahead, sir.Speaker1Thank you, operator. Good morning, and thank you for joining us. With me today are Jeff Bellotti, our CEO and Michelle Allen, our CFO and Head of Strategy. Before we get started, I want to remind you that our remarks today will contain forward looking statements. These statements are subject t ...

Core Insights - Wyndham Hotels & Resorts emphasizes a franchisee-first approach, focusing on long-term success through tailored solutions and support [1] Technology Initiatives - The launch of Wyndham Connect PLUS enhances guest engagement with AI-driven features for booking and inquiries, available for pilot by qualified franchisees at no cost until year-end [2] - Wyndham Gateway introduces a centralized guest Wi-Fi portal, creating new revenue streams through Wi-Fi upsell opportunities while simplifying loyalty enrollment [3] - Wyndham Marketplace and Wyndham PriceIQ streamline sourcing for hotel owners, enabling easier access to brand-approved products at negotiated rates [4] Insurance Solutions - A partnership with HUB International provides franchisees with affordable, high-quality insurance options, ensuring compliance and cost reduction [5] Rewards Program Enhancements - Wyndham Rewards® expands benefits with Wyndham Rewards Experiences, allowing members to bid on exclusive events and experiences [6] - A new partnership with Applebee's enables members to earn points on mobile orders with free hotel delivery [7] - Changes in reimbursement for free night stay redemptions will incorporate guest satisfaction scores, enhancing the rewards program's appeal [8] Marketing Strategy - A new marketing campaign, "Where There's a Wyndham, There's a Way," aims to unify the brand and capture demand across various media platforms [10] Company Overview - Wyndham is the largest hotel franchising company globally, with approximately 9,300 hotels in over 95 countries and a strong presence in the economy and midscale segments [13] - The company has invested nearly $350 million in technology since going public in 2018, enhancing sales, marketing, and operational support [11]