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SunCar enters AI cooperation agreement with ByteDance’s Volcano Engine
Yahoo Finance· 2025-10-21 11:19
Core Insights - SunCar Technology Group has partnered with Volcano Engine, a subsidiary of ByteDance, to integrate the Doubao large language model into its automotive services, aiming to enhance operational efficiency and customer interaction [1][2] Group 1: AI Integration and Operational Improvements - The merger of SunCar's AI with Doubao's LLM is intended to refine smart pricing and recommendation systems for auto insurance, utilizing a comprehensive vehicle records database to improve policy matching and reduce claims costs [2] - The integration is expected to revamp SunCar's smart dispatch system, employing real-time decision-making tools to decrease response times and enhance predictive maintenance accuracy, potentially increasing customer conversion rates for services by 35% [3] - Doubao's AI will automate partner marketing aspects, aiming to lower associated costs and provide intelligent reporting tools that generate insights on industry trends and regional service demands [4] Group 2: Future Projections and Revenue Growth - By 2026, SunCar anticipates that its intelligent dispatch system will cover most of its service network, leading to increased customer retention for its auto insurance SaaS platform and significant revenue growth from electric vehicle-related services [5] - In March 2025, SunCar secured a contract to develop and manage the insurance platform for Leapmotor, a Chinese electric vehicle manufacturer, indicating a strategic move towards expanding its footprint in the EV sector [5]