3Q 2025 Earnings Call Supplementary Slides Safe Harbor This presentation contains forward-looking statements. All statements contained in this presentation other than statements of historical facts, including, without limitation, future financial and business performance for the third quarter 2025, attractiveness of our product offerings and platform and the value proposition of our products, are forward-looking statements. The words "anticipate," "believe," "continue," "estimate," "expect," "intend," "guid ...

Financial Performance - Total revenues reached $61.1 million in 2Q'25, a 1.3% increase compared to $60.3 million in 2Q'24 [11] - Service revenues grew to $32.6 million in 2Q'25, up 1.9% from $32.0 million in 2Q'24 [12] - Non-GAAP gross margin was 64.5% in 2Q'25, compared to 65.8% in 2Q'24, impacted by $1 million tariff-related cost headwinds [12] - Non-GAAP operating margin stood at 7.2% in 2Q'25, versus 11.9% in 2Q'24 [12] - Non-GAAP EBITDA margin was 8.6% in 2Q'25, down from 13.8% in 2Q'24 [12] - Non-GAAP EPS was $0.14 in 2Q'25, compared to $0.18 in 2Q'24 [12] - Non-GAAP net income for the three months ended June 30, 2025, was $4.080 million, compared to $5.529 million for the same period in 2024 [32] - Non-GAAP diluted net earnings per share for the three months ended June 30, 2025, was $0.14, compared to $0.18 for the same period in 2024 [32] Business Segments - Microsoft Teams business experienced a 6.5% year-over-year increase [15] - Conversational AI business anticipates a strong growth outlook of 40%-50% for 2025 [15] - Live ARR increased by approximately 25% year-over-year [15]

Financial Performance - Total revenues reached $60.4 million, a 0.5% increase compared to $60.1 million in 1Q'24[10] - Service revenues increased to $32.6 million, a 3.4% rise from $31.5 million in 1Q'24[10] - Non-GAAP gross margin remained stable at 65.2% compared to 1Q'24[10] - Non-GAAP operating margin decreased to 8.9% from 10.5% in 1Q'24[10] - Non-GAAP EBITDA margin declined to 10.2% from 11.2% in 1Q'24[10] - Non-GAAP EPS decreased to $0.15 from $0.17 in 1Q'24[10] - Non-GAAP EBITDA was $6.2 million in 1Q'25 compared to $6.7 million in 1Q'24[22, 25] Business Segments - Microsoft Teams business experienced a 7% year-over-year increase[13] - Customer Experience (CX) business grew by 2% year-over-year[14] - Conversational AI business saw an increase of over 10% year-over-year[14] - Live ARR increased by approximately 25% year-over-year[14]