Earnings Call Supplementary Slides Safe Harbor This presentation contains forward-looking statements. All statements contained in this presentation other than statements of historical facts, including, without limitation, future financial and business performance for the first quarter 2025, attractiveness of our product offerings and platform and the value proposition of our products, are forward-looking statements. The words "anticipate," "believe," "continue," "estimate," "expect," "intend," "guide," "may ...

Financial Performance - Total revenues reached $60.4 million, a 0.5% increase compared to $60.1 million in 1Q'24[10] - Service revenues increased to $32.6 million, a 3.4% rise from $31.5 million in 1Q'24[10] - Non-GAAP gross margin remained stable at 65.2% compared to 1Q'24[10] - Non-GAAP operating margin decreased to 8.9% from 10.5% in 1Q'24[10] - Non-GAAP EBITDA margin declined to 10.2% from 11.2% in 1Q'24[10] - Non-GAAP EPS decreased to $0.15 from $0.17 in 1Q'24[10] - Non-GAAP EBITDA was $6.2 million in 1Q'25 compared to $6.7 million in 1Q'24[22, 25] Business Segments - Microsoft Teams business experienced a 7% year-over-year increase[13] - Customer Experience (CX) business grew by 2% year-over-year[14] - Conversational AI business saw an increase of over 10% year-over-year[14] - Live ARR increased by approximately 25% year-over-year[14]