Core Insights - net2phone's AI Agent has been awarded the 2025 AI Agent Product of the Year by TMCnet for its innovative use of artificial intelligence in automating business tasks and enhancing performance across various functions [1][3] Company Overview - net2phone is a solutions provider specializing in AI-powered communications-as-a-service, focusing on automating routine operations in sales, support, and administrative functions [2][5] - The company is a subsidiary of IDT Corporation, recognized for its commitment to delivering reliable and high-quality communications services [5] Product Features - The AI Agent utilizes conversational AI and machine learning to automate tasks such as scheduling appointments and processing orders, thereby optimizing workflows and improving productivity [2][4] - It supports multiple languages and dialects, providing exceptional user experiences across voice and text channels [4] - The AI Agent can handle both routine inquiries and more complex tasks, including managing appointments and processing product returns [4] Business Impact - According to the CEO, the AI Agent enables businesses to reduce operating costs significantly while increasing productivity, allowing employees to focus on higher-value challenges [3]