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Customer success strategies linked to post-earnings gains
Yahoo Finance· 2025-10-23 15:21
This story was originally published on CFO Dive. To receive daily news and insights, subscribe to our free daily CFO Dive newsletter. Dive Brief: An analysis of publicly traded professional services firms, conducted by business software provider Certinia, found a strong correlation between customer success strategies and stock price increases after quarterly earnings results, according to a recent report on the findings. Companies focused on customer success or net revenue retention — which measures how ...