Financial Data and Key Metrics Changes - For Q4, the company reported adjusted diluted earnings of 889 million, reflecting an organic decrease of 5.2% year-over-year, while new orders totaled 417 million, down 12.2% year-over-year, but new orders increased by 5.7% [71] - The International Contract and Specialty segment saw net sales of 227 million, a decline of 7.2% year-over-year, but organic demand growth was noted [77] Market Data and Key Metrics Changes - Traffic at trade shows globally has improved, nearing pre-COVID levels, indicating a positive trend in the contract market [14][62] - The North American housing market slowdown is affecting demand levels, but there are signs of easing negative trends in home sales [64] Company Strategy and Development Direction - The company plans to invest in MillerKnoll showrooms, digital platforms, and tools to support contract business and dealers [57] - There is a focus on expanding the retail footprint and optimizing product assortment to drive long-term sales growth [58] - Sustainability and innovation are emphasized as key considerations for customers, with ongoing efforts to incorporate more sustainable materials [65] Management's Comments on Operating Environment and Future Outlook - Management is optimistic about fiscal 2025, expecting net sales to exceed fiscal 2024 levels and adjusted earnings per share to be in the range of 2.30 [14] - The demand environment for contract and key markets is improving, with healthy activity levels across the business [61] - The company is prepared to harness pent-up retail demand as the home furnishings market is expected to improve [64] Other Important Information - The company achieved annualized run rate savings of $160 million from acquisition cost synergies, exceeding initial targets [73] - The company launched over 30 new products at recent design events, showcasing a commitment to innovation [75] Q&A Session Summary Question: Can you elaborate on the investments on the commercial side? - Management highlighted investments in digital platforms and tools to support dealers, expanding international contracts, and enhancing retail presence [2] Question: What is the outlook for gross margin? - Management did not provide specific guidance but noted factors influencing margins, including pricing benefits and operational efficiencies [4][22] Question: Is there evidence of a plateau in return to work? - Management indicated that the return to office is evolving positively, with increased collaboration and hybrid work models becoming more common [8] Question: What is the status of the dealer network integration? - The dealer network is stable and well-aligned, with ongoing improvements and strategic consolidations enhancing market position [28] Question: What are the expectations for consumer demand in the upcoming year? - Management expressed optimism about pent-up demand in retail, anticipating improvements in the housing market to positively impact sales [64]
MillerKnoll(MLKN) - 2024 Q4 - Earnings Call Transcript