Build-A-Bear Workshop(BBW) - 2019 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - In fiscal 2019, the company returned to profitability with a pre-tax income of $7.6 million for Q4, an improvement of over $14 million compared to the prior year's period on a GAAP basis [8][26] - Total revenues for fiscal 2019 were $338.5 million, an increase of $2 million compared to fiscal 2018, with a 3% lift in total revenue for Q4 [28][29] - Retail gross margin expanded approximately 450 basis points to 50.4% in Q4, driven by improved occupancy cost management and merchandise margin expansion [28] Business Line Data and Key Metrics Changes - E-commerce experienced double-digit growth for nine consecutive quarters, contributing significantly to total revenue growth [7][26] - Commercial revenues grew an impressive 80% in fiscal 2019, reflecting the success of the company's diversified revenue streams [18][26] Market Data and Key Metrics Changes - Total revenues increased by 1.3% in North America but declined by 5.3% in Europe, primarily due to challenges in the UK market [26] - The company saw increased consumer traffic in stores and online, with store traffic turning positive in mid-December [9] Company Strategy and Development Direction - The company's strategy focuses on diversifying and expanding its retail model while leveraging brand strength to create additional profitable revenue streams [11][12] - Key goals for fiscal 2020 include accelerating digital initiatives, optimizing retail portfolio management, and driving commercial revenues [12][18] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's strategic direction and the potential for sustained profitable growth despite uncertainties in the operating environment due to the coronavirus [23][32] - The company is evaluating various scenarios to manage business operations amid the rapidly changing environment [32] Other Important Information - The company ended fiscal 2019 with cash and cash equivalents of $26.7 million, a 49% increase compared to the prior year-end, and no borrowings on its revolving credit line [30] - The company plans to launch new products tied to upcoming movies and has seen increased interest in its brand due to the announcement of new merchandise related to popular franchises [23][21] Q&A Session Summary Question: Update on Wal-Mart stores for the holiday season and future store counts - Management highlighted positive results from the Wal-Mart relationship and ongoing assessments to optimize store locations based on predictive metrics [36][38] - The company aims to maintain a profitable store portfolio while exploring asset-light models and expanding brand presence [39] Question: Factors contributing to profit improvement and demand trends - Profit improvement was attributed to diversified revenue streams, disciplined expense management, and effective marketing strategies [43][44] - The company noted strong performance in Valentine's and Easter offerings, with contributions from both online and in-store sales [45] Question: Impact of supply chain on inventory and demand fulfillment - Management clarified that the decrease in inventory was planned and not due to supply chain issues, although there were some delays related to manufacturing in China [48]