
Financial Data and Key Metrics Changes - For Q4 2021, revenues reached RMB836.2 million, a 9.7% year-over-year decrease, primarily due to COVID-19 impacts [25][26] - Revenues from mobile device charging business decreased by 9% to RMB812.1 million, accounting for 97.1% of total revenues [25] - Gross profit for Q4 2021 was RMB682.1 million, down 16.4% year-over-year, with an operating loss of RMB69.4 million and an operating margin of negative 8.3% [26][28] - For the full year 2021, total revenues were RMB3.6 billion, a 27.6% year-over-year increase, driven by recovery from COVID-19 in the first half of the year [29][31] Business Line Data and Key Metrics Changes - Revenues from power bank sales in Q4 2021 were down 25.7% year-over-year to RMB18.9 million, accounting for 2.3% of total revenues [25] - Other revenues decreased by 34.7% year-over-year to RMB5.2 million, primarily due to reduced user traffic from COVID-19 [25] - For the full year 2021, revenues from power bank sales increased by 32.6% to RMB102.9 million, accounting for 2.9% of total revenues [30] Market Data and Key Metrics Changes - The cumulative registered users reached 287 million by the end of Q4 2021, up 67.5 million year-over-year [11] - The company faced significant declines in offline user traffic, particularly in entertainment, hospitality, and transportation, with year-over-year declines of 24%, 25%, and 27% respectively [8] Company Strategy and Development Direction - The company aims to reduce fixed costs and expenses to mitigate revenue fluctuations due to COVID-19 [8][22] - Plans to roll out a new version of cabinets in mid-2022 to enhance asset efficiency and reduce costs [9][18] - The company is focusing on expanding its Point of Interest (POI) network, which reached 845,000 by the end of Q4 2021, up 181,000 year-over-year [11] Management Comments on Operating Environment and Future Outlook - Management expressed confidence in the long-term demand for services despite short-term COVID impacts, emphasizing the need for operational efficiency [10][24] - The competitive landscape has eased, with many peers scaling down operations, presenting an opportunity for market share expansion [34][36] - Management is preparing for various COVID scenarios and is focused on expanding location networks and reducing fixed expenses [39] Other Important Information - The company reported a net loss of RMB68.5 million for Q4 2021, with a non-GAAP net loss of RMB61.3 million [28] - Cash flow generated from operations for Q4 2021 was RMB100 million, with capital expenditures of RMB116.5 million [28] Q&A Session Summary Question: Insights on the competitive landscape during tough macro conditions - Management noted a decline in competition as peers scale down direct operations, leading to decreased incentive fees for new signings [34][36] Question: Current COVID situation and its impact on strategy - Management is prepared for all COVID scenarios and plans to expand location networks while reducing fixed expenses [39] Question: Outlook for 2022 in terms of revenue and profitability - Management highlighted that COVID is the most significant factor affecting operations, making it difficult to provide guidance on revenue and profitability for 2022 [42][43]