
Financial Data and Key Metrics Changes - Grupo Aval's total net income for 2019 reached PS.3.03 trillion, marking a 4.2% increase compared to 2018, with a return on average equity of 16.4% [19][46] - Consolidated assets grew by 7.4% year-over-year, while consolidated loans increased by 6%, driven by an 8% rise in consumer loans and a 9% rise in mortgage loans [20][32] - The cost of risk improved to 2.2% from 2.4% in the previous year, with a notable decrease in the fourth quarter to 2.1% [21][37] Business Line Data and Key Metrics Changes - The Colombian consumer and mortgage business expanded by 9.8% and 14.1% respectively over the year, while commercial loans grew by 4.3% [33] - Net fee income increased by approximately 13% for the year, driven by strong banking and pension fund fees [21] - Non-recurrent expenses impacted the bottom line by approximately PS.190 billion, primarily due to provisions related to CRDS and SITP [20] Market Data and Key Metrics Changes - Colombia's GDP growth for 2019 was 3.3%, up from 2.5% in 2018, with private consumption and investment increasing by 4.6% and 4.3% respectively [8][11] - The trade deficit widened to 3.8% of GDP in 2019 from 2.7% in 2018, driven by a 5.7% decrease in exports [12] - Employment deteriorated, with an average unemployment rate of 10.5% for 2019, up from 9.7% in 2018 [13] Company Strategy and Development Direction - The company is focusing on digitalization and cost optimization, with a goal to enhance efficiency and customer service [23] - Grupo Aval is cautious about 2020 guidance due to uncertainties from global events, including COVID-19 and oil price fluctuations [6][31] - The company aims to protect employee health and client services through remote work and digital access [7][49] Management's Comments on Operating Environment and Future Outlook - Management expressed concerns over the global impact of COVID-19 and the oil dispute, stating it is too early to revise 2020 guidance [6][7] - The company noted that while the Colombian economy showed resilience in 2019, the current environment poses risks to growth and fiscal stability [9][15] - Management highlighted the importance of proactive measures to manage credit risks and support clients in affected industries [51] Other Important Information - Grupo Aval issued a $1 billion bond in January 2020, with strong demand from international investors [28] - The company has fully provisioned all problem commercial loans, including Electricaribe, and is monitoring the impact of Ruta del Sol on its financials [20][66] Q&A Session Summary Question: What immediate strategies is the bank implementing during these uncertain times? - The bank is focusing on employee safety through remote work, enhancing digital services for clients, and proactively managing credit risks [49][51] Question: Can you elaborate on asset quality and NPL ratios? - The bank noted that while Electricaribe was written off, new loans like Ruta del Sol entered the books, affecting NPL ratios [53] Question: What is the potential short-term impact of market volatility on banking and pension management? - Management discussed the mixed effects of FX fluctuations on pension fund values and liquidity, as well as the impact on banking operations [55][57] Question: What is the exposure to oil and gas companies? - The bank's exposure to oil and gas is around 1.2% of the loan portfolio, primarily related to gas pipelines, with tourism exposure at 0.5% [66] Question: Update on the Multibank transaction and AT1 bond issuance? - The transaction is expected to proceed as planned, with ongoing discussions regarding the timing of the AT1 bond issuance by BAC Credomatic [66]