Financial Data and Key Metrics Changes - In Q2 2024, the company generated $299 million in system-wide sales, $258.6 million in total revenues, and $35.3 million in adjusted EBITDA, representing a 37% increase year-over-year in adjusted EBITDA [6][19] - Total revenues increased by 19.5% compared to the same period last year [16] - Adjusted EBITDA margin improved to 13.7% from 11.9% in Q2 2023 [19] Business Line Data and Key Metrics Changes - Same restaurant sales decreased by 30 basis points with a negative same restaurant traffic of 4% [17] - Labor and related expenses were 32.8% of sales, showing a 40 basis point improvement from 33.2% in Q2 2023 [17] - Customer experience scores improved by approximately 10% compared to last year [18] Market Data and Key Metrics Changes - The company noted that weekday breakfast and lunch occasions are experiencing the most softness, attributed to consumer behavior changes [8][31] - The lower-income consumer segment, defined as households earning $70,000 or below, is visiting less frequently, reflecting broader industry trends [48] Company Strategy and Development Direction - The company is focused on maintaining its long-term growth strategy, with over 130 new restaurant projects in the pipeline [8][13] - The strategy emphasizes profitable growth without resorting to aggressive discounting, aiming to enhance customer loyalty and brand value [11][39] - The company plans to open 52 to 56 net new system-wide restaurants in 2024, with a focus on company-owned locations [21] Management's Comments on Operating Environment and Future Outlook - Management acknowledged macroeconomic headwinds affecting traffic but remains confident in the company's operational efficiency and customer experience improvements [6][9] - The outlook for same restaurant sales growth has been adjusted to a range of negative 2% to flat, with expectations of continued challenges in the second half of the year [21] - The company anticipates a blended tax rate between 31% and 33% and expects commodity inflation to remain between 2% and 4% [22][23] Other Important Information - The company completed its largest franchise acquisition, adding 21 restaurants and development rights in the Raleigh-Durham area [7][14] - General and administrative expenses were $27.2 million, approximately $1.9 million higher than the prior year, but lower than the first quarter of 2024 [18] Q&A Session Summary Question: How is the performance in Florida compared to other regions? - Management noted that Florida's performance has widened in the gap compared to the rest of the system, but they remain committed to growth in the state due to its strong net migration and tourism potential [27][28] Question: What are the impacts of return-to-office dynamics on weekday sales? - Management indicated that weekday lunch occasions are where the most softness is observed, suggesting a shift in consumer behavior rather than a direct impact from return-to-office trends [31] Question: What tools are being used to manage labor costs? - New tools have been implemented to help managers track real-time labor costs, improving scheduling and staffing efficiency [32][33] Question: How is the company addressing discounting in the breakfast category? - Management emphasized their differentiation from discounting strategies, focusing instead on brand communication and customer loyalty [39] Question: What are the trends in sales by income cohorts? - The company is seeing less traffic from lower-income consumers and infrequent customers, which aligns with broader industry trends [48] Question: What is the outlook for same-store sales in the second half? - Management is taking steps to increase communication with their customer base and enhance marketing efforts to improve same-store sales [51]
First Watch Restaurant (FWRG) - 2024 Q2 - Earnings Call Transcript