Financial Data and Key Metrics Changes - The company reported a 29% year-over-year increase in recurring gross profit streams, totaling $344 million [16][17] - Adjusted EBITDA reached $92 million, representing a 27% margin on recurring gross profit streams, with GAAP profitability achieved earlier than expected [16][17] - Total locations increased to approximately 120,000, up 29% year-over-year, with a record addition of 8,000 net locations in Q2 [16][17] Business Line Data and Key Metrics Changes - SaaS ARR grew 35% year-over-year, driven by strong location growth and a mid-single-digit increase in SaaS ARPU [17] - Payments ARR grew 24%, while fintech gross profit increased by 23% in Q2 [17] - The net take rate was 54 basis points, with the core net take rate remaining flat year-over-year at 45 basis points [18] Market Data and Key Metrics Changes - The company added approximately 8,000 net locations primarily in the U.S. SMB and mid-market segments, with contributions from international, enterprise, and food and beverage retail [17] - Internationally, the company has 2,000 live locations, with strong adoption of new products like online ordering and kiosks [12][17] Company Strategy and Development Direction - The company aims to scale locations and market share in its core business, expand offerings for restaurants, and enter new market segments [7][8] - Strategic priorities include delivering ongoing operating leverage and investing in growth areas while maintaining disciplined capital allocation [14][19] - The company is focused on leveraging AI and data to enhance customer offerings and drive demand [50] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to manage through various economic cycles, noting resilience in restaurant performance [25] - The guidance for Q3 includes expectations for total subscription and fintech gross profit growth of 23% to 27% year-over-year [23] - Management remains optimistic about sustaining high growth and margin expansion over the long term [24] Other Important Information - The company has repurchased $49 million in shares year-to-date and plans to continue opportunistic buybacks [22] - Free cash flow totaled $108 million in Q2, driven by strong adjusted EBITDA and favorable working capital [21] Q&A Session Summary Question: Changes in restaurant health and macro observations - Management noted that GPV per location was down 3% and remains consistent, with confidence in managing through economic cycles [25] Question: Subscription ARR and product resonance - Management highlighted strong performance across various product offerings, including data and AI tools, which are resonating well with customers [27] Question: Incremental investments and market opportunities - Management confirmed that the mix of new restaurant openings and competitive takeaways remains stable, with continued healthy unit economics [30] Question: Legacy replacement opportunities in various markets - Management identified enterprise and retail segments as having significant legacy replacement opportunities, similar to the restaurant business a decade ago [32] Question: Upsell team progress and guidance clarification - Management acknowledged the upsell team's progress and emphasized the importance of driving ARPU growth alongside location growth [34] Question: Contribution from new areas like food and beverage retail - Management reported strong growth in international and retail segments, with ongoing investments to expand the platform [40] Question: GPV per location trends and impacts - Management indicated that the primary driver for the decline in GPV per location is same-store sales, with no notable patterns across segments [44] Question: Investments needed in food and beverage retail and international - Management described the early stages of development in these new verticals, with positive customer reception and ongoing investments [48] Question: Customer interest in AI initiatives - Management noted early positive feedback on AI initiatives, particularly in guest marketing and data utilization for restaurant operations [50] Question: Gross retention expectations and churn metrics - Management reported churn slightly above 10% annually, primarily due to business closures, with no material changes in retention assumptions [53]
Toast(TOST) - 2024 Q2 - Earnings Call Transcript