Financial Data and Key Metrics Changes - In Q3 2020, net sales decreased 18% to $6.5 million compared to the year-ago quarter [19] - The company reported a net loss of approximately $6.2 million or negative $0.21 per diluted share, compared to net income of approximately $814,000 or $0.04 per diluted share in the year-ago quarter [25] - Gross margin for Q3 2020 was a negative 41% compared to 47% in the year-ago quarter, primarily due to a $5.3 million inventory write-off [27] Business Line Data and Key Metrics Changes - Online channel net sales decreased 8% to $3.8 million, representing 59% of total net sales, while the traditional segment saw a 29% decrease to $2.7 million, representing 41% of total net sales [20][22] - Finished jewelry net sales decreased 12%, and loose jewel net sales decreased 24% for the quarter [23] - International sales decreased 63% versus the year-ago quarter, reflecting significantly lower orders from agents and distributors [24] Market Data and Key Metrics Changes - The COVID-19 pandemic adversely affected the overall economy and consumer buying behaviors, particularly impacting supply chains and sales channels [13] - The Asia-Pacific region experienced early impacts from the pandemic, affecting international distributor sales [15] - Domestic brick-and-mortar retailers began closing stores in March, leading to reduced operations for many distributors [15] Company Strategy and Development Direction - The company aims to maintain operational and financial stability while focusing on long-term growth strategies [35] - Key attributes include a strong e-commerce presence, an agile supply chain, and a focus on direct-to-consumer sales [36][41] - The company plans to leverage its digital marketing capabilities and adapt to changing consumer behaviors post-COVID-19 [44] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism about early signs of improvement in online sales and traffic patterns [54] - The recovery of retail sales is expected to lag behind essential purchases, with a focus on rebuilding consumer confidence [56] - The company is prepared for a phased approach to ramping up operations and managing cash burn [48] Other Important Information - The company has applied for an SBA loan under the Payroll Protection Program to support salaries and other expenses [30] - Inventory as of March 31, 2020, totaled $31.7 million, down from $35.8 million at the end of the previous quarter [32] - The company is actively renegotiating contracts with vendors to align supply with current demand [33] Q&A Session Summary Question: What were your sales trends during the quarter leading up to COVID? - The company experienced strong sales leading up to Valentine's Day but saw a significant decline in traffic and sales starting in mid-March due to the pandemic [52][53] Question: Can you clarify the improvement in the online channel? - Online traffic improved compared to the initial downturn in March, but it remains below last year's performance [60] Question: What percentage of your retail customers are currently open? - Retail partners are opening on a phased basis, with varying degrees of operations depending on local regulations [69] Question: Can you provide an update on purchasing minimums with suppliers? - The company is working with suppliers to adjust commitments based on current demand and is focused on flexibility [75] Question: What opportunities exist in the current environment? - The management team is exploring potential acquisitions and strategic moves to augment the business during this challenging time [82]
Charles & Colvard(CTHR) - 2020 Q3 - Earnings Call Transcript