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Donegal (DGICA) - 2020 Q1 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company achieved net income of $3.7 million or $0.13 per diluted Class A share for Q1 2020, a decrease from $23 million or $0.82 per Class A share in Q1 2019, which included a gain from the sale of a banking subsidiary [36] - The combined ratio improved to 97% in Q1 2020 from 99.3% in Q1 2019, indicating better underwriting performance despite net investment losses of $10.7 million due to unrealized losses in equity securities [17][31] - Book value increased by 1.6% to $15.92 at March 31, 2020, compared to $15.67 at December 31, 2019 [18] Business Line Data and Key Metrics Changes - Commercial premiums accounted for approximately 61% of net premiums written in Q1 2020, up from 57% in Q1 2019, with commercial auto premiums growing by 11.9% [20] - Personal lines net written premiums declined by 11.2% in Q1 2020, primarily due to the exit from unprofitable markets in 7 states [23] - The statutory combined ratio for personal lines improved to 94.7% in Q1 2020 from 97.8% in the prior year, driven by reduced weather-related losses [23] Market Data and Key Metrics Changes - The company reported a 7.1% increase in net premiums written for commercial lines, while personal lines saw a decline of 11.2% [26] - Average renewal pricing increases for commercial lines were 2.9%, with a notable 10.8% increase in commercial auto rates [27] - The company maintained consistent commercial retention levels, indicating market stability [21] Company Strategy and Development Direction - The company is focused on enhancing underwriting profitability, improving operational efficiency, and growing its commercial lines business [37] - Plans to introduce new auto and homeowners products in 2021 are in place to stabilize personal lines [24] - The company is adapting its business plans in response to the ongoing economic impact of COVID-19 [16] Management's Comments on Operating Environment and Future Outlook - Management noted that COVID-19 had a minimal impact on Q1 2020 results, but they are closely evaluating its potential effects on the business moving forward [7][8] - The company does not expect significant financial impact from COVID-19 claims, as most policies require direct physical loss for coverage [11] - Management expressed concerns about potential legislative changes that could expand coverage for business interruption and Workers' compensation, which could destabilize the insurance industry [14] Other Important Information - The company borrowed $50 million from the Federal Home Loan Bank to bolster liquidity amid COVID-19 uncertainties [33] - Net investment losses of $10.7 million in Q1 2020 were primarily due to unrealized losses in equity securities, contrasting with net investment gains of $18.1 million in Q1 2019 [34][35] Q&A Session Summary Question: Workers' compensation exposure related to COVID-19 - Management indicated that they do not currently expect significant exposure to Workers' compensation claims related to COVID-19, as they have not received any claims thus far [39] Question: Agents' ability to write new business while working from home - Management confirmed that agents are well-prepared to write new business remotely, but the overall economic situation will determine future opportunities [40] Question: Policy retention in commercial lines - Management reported good policy retention rates currently, but future retention will depend on the duration of the economic shutdown [41][42] Question: Premium declines in personal lines - Management expects a low single-digit decrease in personal lines premiums going forward, following the exit from unprofitable states [45] Question: Workers' compensation reserves - Management confirmed that they are reserving at a higher rate than premium growth to protect against unexpected claims development [47] Question: Impact of COVID-19 on technology initiatives - Management noted a temporary pause in technology projects due to COVID-19, but they have resumed progress on modernization efforts [49] Question: Investment allocation changes due to emerging risks - Management stated that they are maintaining a conservative investment approach and building liquidity, without making significant changes to their investment strategy [53][54]