
Financial Data and Key Metrics Changes - Overall revenues increased by approximately $110,000 or 5% year-over-year [8] - Product revenues increased by 8% year-over-year, driven by the success of the subscription program [9] - Service revenues decreased by 5% year-over-year, primarily due to COVID-19 related travel restrictions [9] - Operating income dropped by $938,000 year-over-year, with a $450,000 drop in gross margins despite a 5% increase in revenues [15] - Net income was $21.7 million for the quarter, or $0.49 per share, compared to a loss of $2.3 million or $0.17 per share a year ago [19] - Cash balance improved significantly to $67.6 million from $4.3 million a year ago [21] Business Line Data and Key Metrics Changes - Service costs of sales remained steady at 26%, while product costs of sales increased from 56% to 82% year-over-year [10] - SG&A expenses increased by $485,000, attributed to higher insurance costs and inflationary wage increases [13] Market Data and Key Metrics Changes - The company is experiencing inflationary pressures affecting gross margins, particularly in shipping and component costs [11][12] - The demand for newer components in high demand across various industries is impacting the company's ability to pass on costs [36] Company Strategy and Development Direction - The company is looking to enhance core product lines and explore potential acquisitions to provide more value to investors [23][24] - A new office and warehouse building was acquired to support growth and expansion of product lines [22] - The company is focusing on organic growth through product improvements and exploring adjacent market opportunities [26][30] Management's Comments on Operating Environment and Future Outlook - Management noted that the inflationary trends in costs are expected to be transitory [11][12] - The law enforcement sector is anticipated to continue growing, with positive reception of new products like the Evo HD system and body cameras [30][31] - Management expressed optimism about the recovery from COVID-19 and the potential for increased market share due to unique product offerings [31][32] Other Important Information - The balance sheet has improved dramatically due to $66.5 million raised in public offerings [20] - The company is cautious about insurance costs and is exploring different ways to manage insurance programs [14] Q&A Session Summary Question: How do you plan to pass on inflationary cost increases? - Management indicated that inflationary pressures have been building and they are attempting to pass on costs, but competitive pressures limit their ability to do so effectively [36] Question: Update on foreign law enforcement agency opportunity? - Management confirmed that the deal is delayed but not canceled, as the agency is dealing with its own COVID-related priorities [40] Question: Are customers shifting to subscription models? - Management noted a significant shift towards subscription models, with 15% to 20% quarter-over-quarter growth in that area [48][49] Question: Interest in thermal systems for events? - Management reported an increase in inquiries for situational security products as events begin to reopen [51] Question: Is the current cash sufficient for future plans? - Management confirmed that the current cash position is sufficient for their needs [52] Question: Plans for marketing and product launches? - Management is focused on increasing visibility and marketing efforts, particularly in the commercial fleet market [76][78] Question: Discussion on poison pill strategy? - Management explained that the Blank Check Preferred is intended to protect against unsolicited takeover attempts, but achieving shareholder approval has been challenging [82][84]