苏宁环球(000718) - 投资者关系管理制度

Group 1: General Principles and Objectives - The investor relations management aims to enhance communication between the company and investors, increasing understanding and recognition of the company, thereby maximizing company value and shareholder interests [2][4] - The management principles include compliance, equality, proactivity, and honesty [3][4] - The purpose is to promote rational investment and shareholder awareness, ensuring fair, just, and open principles in investor relations [4] Group 2: Responsibilities and Organization - Key responsibilities include drafting investor relations management policies, organizing communication activities, and handling investor inquiries and complaints [5] - The board secretary is responsible for coordinating investor relations management, with support from senior management [6] - The securities department serves as the functional department for investor relations management under the board secretary's leadership [6] Group 3: Communication Content and Methods - Communication topics include company strategy, legal disclosures, management information, cultural initiatives, and risk factors [8][9] - The company utilizes multiple channels for investor relations, including official websites, new media, and direct communication methods like meetings and roadshows [9][10] - Investor meetings should be scheduled to facilitate participation, especially for minority shareholders, and should include opportunities for questions and feedback [10][11] Group 4: Compliance and Information Disclosure - Investor relations activities must rely on publicly disclosed information and avoid leaking undisclosed significant information [6][12] - Employees involved in investor relations must possess integrity, professional knowledge, and communication skills [11] - The company must maintain comprehensive records of investor relations activities, including participant details and communication content [7] Group 5: Support for Investor Rights - The company supports investors in exercising their rights and cooperating with investor protection organizations [12][13] - In case of disputes, the company should actively participate in mediation processes [12][13]