H&R Block(HRB) - 2023 Q3 - Earnings Call Transcript

Not only did we see the significant growth I already mentioned in Tax Pro Review, but we also saw continued improvement in virtual tool adoption, which enables clients to exchange documents with their tax expert, check the status of their return and approve and pay online. More than 30% of Assisted clients leveraged a virtual tool during their tax prep experience within our company-owned footprint. Overall, the transformation of our Assisted tax preparation business has made more progress this year. Turning ...