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International Money Express(IMXI) - 2022 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company reported a 17% increase in revenue, reaching $137 million during the second quarter [37] - Net income grew 21% to $16 million, supported by lower depreciation, amortization, and interest expenses [39] - Adjusted EBITDA increased 19% to $28 million, benefiting from revenue growth and strong cost management [40] - The principal amount transferred exceeded $5 billion for the quarter, marking a 22% increase [35] Business Line Data and Key Metrics Changes - The number of unique active customers grew 15%, leading to a record 12 million remittance transactions, an 18% increase year-over-year [33] - Digitally originated transactions surged by 170%, with 26% of transactions sent or received digitally [34] - The average remittance amount increased by 3% to $447 per transaction [35] Market Data and Key Metrics Changes - The company holds a 22% market share in its primary four markets, which account for 75% of all money transferred from the U.S. to Latin America [36] - The acquisition of Nacional will enhance the company's market leadership in five key Latin American and Caribbean markets, representing 83% of U.S. outbound money transfers to the region [28] Company Strategy and Development Direction - The company is focused on expanding its agent network, which grew by 11% year-over-year, as a key to long-term success [14] - An omnichannel strategy is being implemented to cater to customer preferences for sending money, combining retail and digital platforms [12] - The company is investing in digital capabilities, appointing a Chief Digital Officer to enhance its digital product offerings [21] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in sustaining growth, citing a strong retail business and digital expansion as key drivers [30] - The company anticipates continued growth in remittances, even amid economic challenges, due to its diverse customer base in agriculture and construction [92] Other Important Information - The company has a strong liquidity position with $114.6 million in cash and an undrawn revolver of $150 million [41] - A share buyback program has been accelerated, with 504,000 shares repurchased for $10 million in Q2 [42] - Full-year guidance has been raised, expecting revenue between $542 million and $551 million [45] Q&A Session Summary Question: Update on growth runway related to newer agents - Management indicated that about 15% of the agent base consists of new agents, with expectations of significant volume growth as they mature [50][55] Question: Feedback from agents on sources of growth - Agents report that the industry is growing, with some competitors struggling, and the company is capturing market share by focusing on neighborhood locations [58] Question: Update on sales force and agent pipeline - The sales force has increased from low 40s to mid-50s, with expectations for continued growth in new retail locations [70] Question: Impact of inflation on average send amount - Management noted that while inflation is a concern, the customer base has benefited from wage growth, and average remittance amounts are still increasing [72][74] Question: Near-term priorities with the addition of the Chief Digital Officer - The focus will be on building the online business profitably and expanding card products, particularly targeting the Hispanic community [79] Question: Recession resistance of the business model - Management highlighted the resilience of the business during past recessions, attributing stability to a diverse customer base in agriculture and construction [90][92]