
Financial Performance - Revenue reached $95.6 million, a 12% increase compared to Q3 2019[4] - Net income increased by 135% to $9.5 million compared to $4.038 million in Q3 2019[4, 20] - Basic & Diluted EPS increased by 127% to $0.25[4, 19] - Adjusted Net Income increased by 28% to $12 million[4] - Adjusted EBITDA grew by 16% to $19 million[4] - Free Cash Generated increased by 79% to $10.5 million[4] Growth Drivers - Online growth was significant, with a 48% increase in Q3 2020 compared to Q3 2019[9] - The company is investing in digital initiatives, including hiring new digital leadership and redesigning the mobile app[11] - Emerging markets transaction growth showed strong quarter-over-quarter increases, reaching 35.2% in Q3 2020[8] Market Share and Strategy - The company is focused on targeted, high-volume agents, adding agents based on specific ZIP code demographics[6] - The company is driving market share growth in core markets[8] Future Outlook - The company anticipates Q4 2020 revenue between $93 million and $95 million, representing a 12%-14% increase[17] - The company projects Adjusted EBITDA for Q4 2020 to be between $16.5 million and $17 million, a 17%-20% increase[17]