
Financial Data and Key Metrics Changes - Total revenue for Q4 2021 was $76.4 million, representing a 3.3% increase from $74 million in Q4 2020, driven by improved average selling prices and sustained demand [27][42] - Gross margin increased to 50.5% in Q4 2021 from 46% in Q4 2020, primarily due to higher average selling prices and a decreased mix of lower-margin domestic business-to-business sales [43] - Operating loss for Q4 2021 was $6.7 million, with a net loss of $22.9 million and a loss per diluted share of $1.01 [50][51] Business Line Data and Key Metrics Changes - Domestic business-to-business sales decreased by 57.6% to $10.3 million in Q4 2021, primarily due to supply chain constraints [27] - International business-to-business sales increased by 47.6% to $20.1 million, driven by increased patient ambulation in Europe [28] - Domestic direct-to-consumer sales increased by 23.3% to $33 million, attributed to increased average selling prices and improved sales productivity [30][32] - Rental revenue increased by 39.4% to $13 million, driven by higher Medicare reimbursement rates and an increase in billable patients [33] Market Data and Key Metrics Changes - The company anticipates continued supply chain challenges impacting 2022 results, particularly related to semiconductor chip availability [52] - The company is preparing for regulatory changes in the European market, with expectations for MDR certification by Q3 2022 [24][26] Company Strategy and Development Direction - The company is focused on expanding its sales footprint and enhancing commercial operations while investing in R&D and clinical capabilities [9][41] - A partnership with Ashfield Healthcare is aimed at advancing the prescriber growth strategy, with an increase in the physician sales representative headcount [10][35] - The company plans to continue investing in infrastructure, clinical evidence, and new product development to strengthen its market leadership in portable oxygen therapy [41] Management's Comments on Operating Environment and Future Outlook - Management expressed cautious optimism regarding direct-to-consumer sales and rental channels despite ongoing supply chain challenges [34] - The company expects mid-single-digit revenue growth for 2022, with stronger performance anticipated in the second half of the year as supply chain issues improve [54][71] - Management highlighted the importance of pricing actions to cover material cost inflation and indicated that negative operating and net losses are expected for the full year of 2022 [58][59] Other Important Information - The company ended Q4 2021 with cash, cash equivalents, and marketable securities of $245.5 million and no debt outstanding [51] - The company is actively working to mitigate supply chain disruptions and has forward-bought semiconductor requirements to meet expected demand [22][52] Q&A Session Summary Question: Can you walk us through the different moving pieces for 2022? - Management noted that underlying demand in Europe is sustainable, and they are confident in achieving mid-single-digit growth despite supply constraints [64] Question: How do you view the health of HMEs in the U.S.? - Management indicated that there is understanding regarding supply prioritization and that orders are still being received, suggesting confidence in future sales once supply improves [68] Question: How do you expect gross margins to trend in Q1 versus Q4? - Management expects gross margins to be lower in Q1 due to increased supply chain costs but anticipates improvement in the second half of the year [83] Question: What is the current demand outlook if supply chain constraints were not an issue? - Management stated that underlying demand remains steady and healthy across both cash and B2B channels [85] Question: What are the capital allocation priorities for 2022? - Management emphasized funding growth strategies while also considering potential M&A opportunities to accelerate growth [88] Question: How long does it take for new physician sales reps to ramp up? - Management expects a shorter ramp-up period for new reps due to enhanced sales tools and support, aiming for increased productivity [90] Question: Could you see high single-digit to double-digit growth by 2023? - Management expressed confidence in returning to double-digit growth and profitability within the next couple of years [94]