Itau Unibanco S.A.(ITUB) - 2023 Q1 - Earnings Call Transcript

We understand that usually banks are based on the product view. Usually, you focus on the product, on the system, on the structure. What we're trying to do now has to do with two effects. First, we have more of a modern platform right now, which is very important. You're not a victim of the old systems anymore. And also we have the agile way of working where you have communities that are designed to understand the needs of our clients. It's easy to talk about it, but in practical terms, it is very challengi ...