Company and Industry Overview * Company: eBay Inc. (NASDAQ:EBAY) * Industry: E-commerce, Online Marketplaces * Scale: $73 billion GMV, 132 million buyers, operating in 190 countries * Focus: Non-new in season products (90% of sales), enthusiast buyers, three pillars of relevant experiences, scale, and magical innovation Core Views and Arguments * Strategic Priorities: * Focus Categories: Drive growth in key categories with leading customer satisfaction experiences. * Scale: Leverage the platform's scale for robust payments, advertising, international shipping, etc. * Magical Innovation: Utilize generative AI to create seamless experiences and unlock TAM across C2C and B2C. * AI and Innovation: * Magical Listings: AI-generated product descriptions and enhanced images. * Fashion: AI-driven features like size saving and personalized recommendations. * Explore: AI-powered personalized shopping suggestions. * Internal Applications: AI in customer service, engineering, and legal teams. * Consumer Landscape: * Challenges: Elevated inflation, interest rates, and consumer sentiment pressure. * Benefits: Non-new in season products, value and trust, sustainability. * Execution: Positive GMV growth and sequential improvement. * Enthusiast Buyers: * Behavior: High spend, cross-category shopping, repeat business. * Investment: Full funnel marketing, partnerships, and community engagement. * Focus Categories: * Growth: 4% growth in focus categories, 30% of business. * Drivers: Leading CSAT, authentication, personalized experiences. * Investment: Continued investment in existing categories and new launches. * Competitive Landscape: * Advantages: Scale, organic traffic, cross-category shopping, community. * Strategic Capital Allocation: Focus on differentiation, innovation, and monetization. * Advertising: * Current: 2.3% penetration, growing. * Opportunities: Seller penetration, listing penetration, ad rate optimization, new products. * Take Rate: * Current: [Indiscernible], positive momentum. * Drivers: Third-party advertising, financial services, shipping. * Investments: * Focus Categories: Continued investment in existing categories and new launches. * Geo-Specific Investments: C2C in Germany, Imperial Fashion in the UK. * Horizontal Investments: Trust, friction reduction, generative AI. * Monetization: Financial services, first-party advertising, eBay international shipping. * M&A Philosophy: * Focus: Core business investments, build by partner framework. * Acquisitions: Sneaker Con, myFitment, TCGplayer, Goldin Auctions, 3PM Shield. * Minority Equity Stakes: * Returns: $7.3 billion returned to shareholders since Q1 2022. * Adevinta: Significant shareholder value creation. * Balance Sheet: * Financial Architecture: Strong margins, best-in-class balance sheet. * Capital Allocation: Maintaining investment grade, gross debt to EBITDA, and EBITDA to net. * Leverage: Gross leverage at 3.2 times, targeted at 3.0. Other Important Points * Sustainability: Focus on non-new in season products and sustainability initiatives. * Generative AI: Exciting opportunities for future growth and innovation. * Long-term Vision: Leverage TAM in non-new in season products and generative AI to drive long-term growth and shareholder value.
eBay Inc. (EBAY) Goldman Sachs Communacopia + Technology Conference - (Transcript)