NICE(NICE) - 2020 Q3 - Earnings Call Presentation

Company Overview - NICE has over 25,000 customers and approximately 7,000 employees[4] - The company generated $16 billion in market capitalization as of November 4, 2020[11] - NICE reported $16 billion in revenue for the 12 months period ending December 31, 2019[4] Financial Performance (Q3 2020) - Total revenue increased by 7% year-over-year to $412 million[33] - Recurring revenue accounted for 81% of total revenue, compared to 74% in the previous year[33] - Cloud revenue increased by 35% year-over-year to $204 million, representing 50% of total revenue versus 39% last year[33] - Operating income increased by 10% year-over-year to $117 million[33] - Earnings per share (EPS) increased by 8% year-over-year to $141[33] - Cloud margin increased to 656% compared to 619% last year[33] Business Segment Breakdown (Q3 2020) - Customer Engagement accounted for 82% of total revenue[47] - Financial Crime and Compliance accounted for 19% of total revenue[47] Geographic Presence (Q3 2020) - Americas contributed 83% of total revenue[52] - EMEA contributed 11% of total revenue[52] - APAC contributed 6% of total revenue[52]