Ooma(US:OOMA)2020-11-24 19:31Financial Performance - Ooma's total revenue increased from $114.5 million in FY 2018 to $151.6 million in FY 2020[8] - Core subscription and services revenue are a significant portion of the total revenue[39, 42] - Ooma Business subscription revenue grew 17% year-over-year in 3QF21[43] - The company's gross margin for subscriptions/services reached 72% in 3QF21[50] - Adjusted EBITDA improved to $3.6 million in 3QF21[57] Market and Customer Base - Ooma has over 1 million core users[8] - The company has a high recurring revenue rate, with over 90% recurring revenue and 95% net dollar subscription retention[8] - Ooma is ranked 1 in overall satisfaction for Business Voice Over IP (VoIP) services[11] - 45% of Telo customers and 22% of Office customers first heard about Ooma through word of mouth[18] Growth and Strategy - The global cloud PBX market presents a growth opportunity, with a projected $18.2 billion market size and a 15.5% CAGR from 2019 to 2027[26] - Ooma's integrated growth strategy includes advertising, customer referrals, direct sales, resellers and partners, and services expansion[30] - The company is targeting a long-term adjusted EBITDA margin range of 20%-25%[59]