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Qurate Retail(QRTEA) - 2023 Q2 - Earnings Call Presentation

Financial Performance - Qurate Retail's eCommerce revenue reached $1.6 billion, representing 61% of total revenue in Q2 2023[3] - Total Qurate Retail revenue decreased by 10% as reported in Q2 2023 compared to 2022[5] - Excluding Zulily, Total Qurate Retail revenue decreased by 7% in Q2 2023 compared to 2022[5] - As Reported Total Qurate Retail decreased 22%[6] - As Reported Total Qurate Retail A decreased 21%[6] - Adjusted OIBDA decreased by 22% compared to 2022, reaching $270 million[23] - Adjusted OIBDA (excluding Zulily) decreased by 23% compared to 2022, reaching $280 million[23] Segment Performance - QxH revenue decreased by 12% in Q2 2023[8] - QVC International revenue decreased by 19% in Q2 2023[26] - Cornerstone revenue increased by 4% in Q2 2023[26] Customer Metrics (QxH) - Existing customers accounted for 54% of all customers[32] - New customers represented 22% of all customers[32] - Reactivated customers made up 24% of all customers[32] - Existing customers accounted for 89% of shipped sales[32] - New customers accounted for 5% of shipped sales[32] - Reactivated customers accounted for 6% of shipped sales[32] - QxH Customer Count Last 12 Months Ended June 2023: Existing 4,448 ('000s), New 1,995 ('000s), Reactivated 1,816 ('000s)[14]