Financial Data and Key Metrics Changes - Revenue totaled $560.7 million, representing a 43% year-over-year growth, driven by contributions from the Cloudmed acquisition and new customer wins [49][79] - Adjusted EBITDA was $142.9 million, growing 64% year-over-year, with an $11.6 million reserve increase impacting the results [49][51] - Cash and cash equivalents at the end of June were $123.1 million, up from $104.2 million at the end of March, with $57.4 million generated from operations in the quarter [84] Business Line Data and Key Metrics Changes - Net operating fees of $357.8 million grew approximately 12% year-over-year, while incentive fees reached $30.8 million, exceeding expectations due to strong operational performance [113][114] - Revenue from Cloudmed solutions increased by 20% year-over-year and is on track for similar growth for the full year [81] Market Data and Key Metrics Changes - The company noted a modest improvement in accounts receivable (AR) and aged AR, indicating a stable operating environment [104][163] - The pipeline for new business remains strong, with expectations to sign $4 billion of net patient revenue (NPR) by year-end [130][156] Company Strategy and Development Direction - The company is focused on leveraging technology, including automation and AI, to enhance operational efficiency and customer satisfaction [63][75] - There is a strong emphasis on cross-selling opportunities within the Cloudmed customer base, aiming to optimize underpayments and improve service offerings [14][21] Management's Comments on Operating Environment and Future Outlook - Management expects slow, steady improvement in the second half of the year, with a return to historical norms in accounts receivable timelines [8] - The company is confident in its ability to navigate macroeconomic challenges and is focused on operational execution and customer performance metrics [61][111] Other Important Information - The company is on track to achieve approximately $30 million in cost synergies from integration activities in 2023 [117] - The adjusted EBITDA guidance for 2023 has been updated to a range of $600 million to $615 million, reflecting operational improvements and the impact of the reserve taken [88][119] Q&A Session Summary Question: What is the impact of the physician customer on revenue guidance? - The company expects a revenue impact of about $15 million in the second half of the year due to the wind down of the physician customer [154] Question: How is the market demand for new business? - Management indicated strong market demand and increased interest from mid-to-large systems, with a focus on technology investments to drive efficiency [158] Question: What is the current status of payer reimbursement timelines? - Payer reimbursement timelines have shown some improvement, with overall stability noted in claims payable [140]
R1 RCM (RCM) - 2023 Q2 - Earnings Call Transcript