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Regional Management(RM) - 2021 Q4 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The company generated $20.8 million of net income or $2.04 of diluted EPS, representing a 45% and 59% increase year-over-year respectively [7][34] - The return on assets (ROA) was 6% and return on equity (ROE) was 29.5% for the fourth quarter, with full year ROA at 7.2% and ROE at 31.6% [7][34] - Net finance receivables increased by 26% year-over-year, while quarterly revenue grew by 23% [8][34] Business Line Data and Key Metrics Changes - Branch originations increased by 7% year-over-year, totaling $287 million, while direct mail and digital originations rose by 55% to $148 million [35] - Total originations reached a record $434 million, up 19% from the prior year [35] - The core loan portfolio grew by $112 million sequentially and $296 million year-over-year, with large loans and small loans increasing by 10% and 6% respectively [36] Market Data and Key Metrics Changes - The company has taken market share, with its core loan portfolio growing at 26.5% compared to the broader market growth of 5% to 6% [78] - The 30-plus day delinquency rate was 6%, which is 70 basis points higher than the previous year but still 100 basis points below pre-pandemic levels [10][42] Company Strategy and Development Direction - The company plans to continue investing heavily in technology and digital capabilities, aiming to enhance customer experience and operational efficiency [14][24] - Geographic expansion is a priority, with plans to enter at least five new states and open approximately 25 new branches [26] - The company is shifting towards a lighter branch model while maintaining a strong digital presence to improve efficiency and productivity [84] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strength of the economy and a positive macroeconomic outlook, despite challenges from the pandemic [12] - The company anticipates robust loan demand in 2022, supported by a strong portfolio and strategic investments made during the pandemic [23][30] - Management expects net credit loss rates to normalize but remain below pre-pandemic levels, projecting a full year loss rate of approximately 8.5% [41][102] Other Important Information - The company announced a 20% increase in its quarterly dividend to $0.30 per share and authorized a new $20 million stock repurchase program [22][54] - The allowance for credit losses increased to $159.3 million, representing 11.2% of net finance receivables, with a portion related to the expected economic impact of COVID-19 [44][45] Q&A Session Summary Question: Trends in subprime and near-prime consumer borrowing - Management noted a bifurcation in delinquencies, with higher increases in the greater than 36% APR portfolio compared to the sub-36% portfolio, indicating expected normalization trends [61][62] Question: Customer acquisition costs and credit performance across channels - Direct mail remains the most efficient channel for customer acquisition, while digital channels are slightly more expensive but still yield attractive risk-adjusted returns [64][66] Question: Market share growth and future potential - Management attributed market share gains to strategic growth initiatives and investments made during the pandemic, with expectations for continued expansion and innovation [78][79] Question: Guidance on G&A expenses for 2022 - Management indicated that while G&A expenses are expected to be around $55 million for Q1, heavy investments will continue throughout the year to support growth initiatives [80][81] Question: Sustainability of ROA and interest rate impacts - Management suggested that a normalized ROA could be around 4.5% to 5%, with interest rate caps in place to mitigate potential impacts from rising rates [90][92]