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Vivid Seats(SEAT) - 2023 Q2 - Earnings Call Transcript

Financial Data and Key Metrics Changes - The second quarter 2023 marketplace Gross Order Value (GOV) was $954 million, a 17% increase year-over-year, with total marketplace orders increasing by 9% and average order size increasing by 7% [99][113][124] - Revenues for Q2 2023 reached $165 million, reflecting a 12% year-over-year growth driven by marketplace GOV growth [100][113] - Adjusted EBITDA for the second quarter was $31 million, also higher year-over-year, despite a lower than normal take rate of 14.6% [100][124] Business Line Data and Key Metrics Changes - The company reported strong performance in the concert category, particularly driven by the Taylor Swift Eras Tour, which significantly contributed to the overall growth [114][124] - The loyalty program has seen increased engagement, with repeat rates reaching new highs in Q2, indicating a successful strategy in retaining customers [119] Market Data and Key Metrics Changes - The acquisition of Wavedash, a leading secondary ticketing marketplace in Japan, is expected to expand the company's total addressable market (TAM) and enhance its international presence [112][121] - The international ticketing market is estimated to be roughly comparable to the North American market, with specific cultural considerations affecting individual country dynamics [138] Company Strategy and Development Direction - The company is focused on expanding its international footprint through strategic acquisitions like Wavedash, while maintaining a strong emphasis on its core ticketing business [112][121][122] - Partnerships with Major League Baseball teams and the National Football League are designed to enhance brand awareness and customer loyalty through unique fan experiences [91][92][116] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the continued strength of consumer demand for live events, despite potential macroeconomic challenges [136][145] - The company has raised its 2023 guidance, anticipating double-digit growth in GOV and adjusted EBITDA, reflecting a more favorable outlook than previously expected [102][104] Other Important Information - The company plans to utilize approximately $61 million of its cash balance for the acquisition of Wavedash, highlighting its strong financial position [126] - The introduction of the Game Center product has seen strong engagement, with over 70,000 unique players in the first 60 days since launch [120] Q&A Session All Questions and Answers Question: What is the overall TAM opportunity and what attracted the company to the Japanese market? - The company views the international ticketing market as a significant opportunity and is excited about the potential for growth through the acquisition of Wavedash, which is a market leader in Japan [131][121] Question: How is the competitive environment trending? - The competitive pressure remains stable but strong, with the company focusing on innovation and customer engagement to maintain its market position [75][149] Question: How does the company view the impact of student loan repayments on consumer spending? - Management acknowledged that while there may be a slight headwind from student loan repayments, the overall sentiment regarding consumer spending remains stable and positive [155][156]